JOB DESCRIPTION

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

MINIMUM REQUIREMENTS

• Bachelor’s degree in medical and/or education administration or related field
• AND 2-3 years of experience; or equivalent experience.
  Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

ADDITIONAL REQUIREMENTS

• Experience with medical education specifically in an ACGME Residency Program and Primary Care Clinic.
• Effective interpersonal skills to interact with diverse groups in a team environment.
• Communicate efficiently and effectively at all levels.
• Experience performing analysis activities, design, implementation, evaluation, training, and maintenance or equivalent experience.
• Knowledge of business systems analyst duties and key contributor in both project and operational support environments.
• Experience as a functional leader or key contributor in complex collaborative projects that have required significant business process change.
• Proven ability to represent business stakeholders effectively, and translate between business and technical requirements.
• Experience working with both internal and contract resources to solve business problems and implement solutions.
• Experience preparing for and managing organizational change.
• Excellent oral and written communication skills.
• Ability to speak and write about technical issues for both technical and nontechnical audiences. Ability to navigate in a complex, diverse technology environment.
• Ability to manage time effectively while working back and forth between project and operational support tasks.
• Ability to work in an environment with interruptions. Ability to multi-task, change assignments as needed and prioritize workload. Simultaneously juggle multiple tasks.
• Demonstrated ability to work independently with minimal supervision.
• Outstanding organizational skills, detail-oriented and the ability to work in a deadline driven environment. Strong initiative and follow-through along with problem-solving.
• Ability to maintain positive work atmosphere and handle confidential or sensitive information.
• Experience with UW systems – Office 365, MedHub, Wordpress, FilemakerPro, Adobe
• Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRED QUALIFICATIONS

• Experience with Learning Management Systems
• Teleconferencing and videoconferencing technologies
• Webinar technology & online learning environments
• Polling and evaluation tools

POSITION PURPOSE

The primary purpose of this position is to ensure smooth operations and compliance of the Family Medicine residency program by maintaining accurate, up-to-date records for residents and graduates in accordance with Accreditation Council for Graduate Medical Education (ACGME) requirements and institutional policies. Using the resident management system MedHub, the position tracks medical licensure, DEA registration, case/procedure logs, and duty-hour reporting, resolving violations in collaboration with program leadership. Additional responsibilities include managing credentialing, overseeing resident and faculty evaluations, and supporting conference/didactic administration, Program Letters of Agreement, and ongoing LMS/eLearning training. The role also maintains the advisor/advisee roster and ensures completion of all verification forms for current residents.