JOB SUMMARY

This role is for a Resident Engineer based at WA5 3PW You will be working independently in an MHE environment carrying out all elements of MHE traction battery-related tasks such as, battery changes, topping, cleaning, carrying out minor repairs. This position will be supported by an external senior engineer and a field based manager that will support both remotely and one to one on a regular basis .The successful candidate will be required to;

• Proactively maintain all battery and charger related equipment onsite – this includes topping with deionised water and cleaning with Juice and site approved cleaning substances.
• Change Batteries on MHE equipment on site demands
• Carry out repairs on equipment as and where necessary in order to maximise operational capability.
• Work in line with a fixed SLA and as guided by the account manager and site management.
• Work accurately, efficiently and be able to use own initiative on a continued regular basis.
• Support management in managing and developing site performance and process’.
• Communicate regularly with the customers at all levels ensuring that all issues are reported accurately and daily.
• Adopt the site maintenance routine ensuring existing standards are maintained and improved where possible.
• Adhere to all H&S policies as specified by Juice and site.

2 Second Lean and Its Importance in This Role
We are a culture of action, operations, and customer focus. As part of our continuous improvement efforts, we adopt the 2 Second Lean philosophy — a simple yet powerful approach to eliminating waste and making small, daily improvements that save time, effort, or resources.
2 Second Lean focuses on empowering all team members to identify and implement changes that improve their work by just a few seconds each day. These small changes accumulate and lead to significant operational efficiency and team engagement over time.
This role plays a vital part in supporting our 2 Second Lean journey. The successful candidate will be expected to not only make daily improvements themselves but also encourage and coach others to do the same. It’s important that they model a proactive, solution-focused mindset and help foster a culture of ownership, creativity, and ongoing improvement across our operations.

REQUIREMENTS:

• Hold exceptional organisational skills
• Be confident in communicating across all levels, both written and verbally to customers and management
• Be Microsoft Excel literate and android literate.
• Be reliable with great time keeping abilities
• Possess excellent communication skills

• Proactively maintain all battery and charger related equipment onsite – this includes topping with deionised water and cleaning with Juice and site approved cleaning substances.
• Change Batteries on MHE equipment on site demands
• Carry out repairs on equipment as and where necessary in order to maximise operational capability.
• Work in line with a fixed SLA and as guided by the account manager and site management.
• Work accurately, efficiently and be able to use own initiative on a continued regular basis.
• Support management in managing and developing site performance and process’.
• Communicate regularly with the customers at all levels ensuring that all issues are reported accurately and daily.
• Adopt the site maintenance routine ensuring existing standards are maintained and improved where possible.
• Adhere to all H&S policies as specified by Juice and site