Resident Benefits & Financial Services Coordinator at St. Joseph Children's Home

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Public Benefits Administration, Representative Payee Administration, Financial Stewardship, Vendor Management, Accounts Payable, Inventory Ordering, Regulatory Compliance, Customer Service, Financial Record Keeping, Case Management, Strategic Thinking, Organizational Skills, Collaboration, Process Improvement, Budget Monitoring, Documentation

Industry

Non-profit Organization Management

Description

About the Company: At Saint Joe’s, we believe in the power of community. Every person has something to give and something to dream about. At Saint Joe’s, we provide the care, programs, and support that help people with complex disabilities live those dreams every day. We are seeking an energetic, highly organized, and service-oriented professional to serve as our Resident Benefits & Financial Services Coordinator. This newly created position represents an investment in strengthening resident financial services while supporting our Finance Shared Services model. This role will become the organization's internal subject matter expert for resident public benefits, Representative Payee administration, resident financial resources, vendor coordination, inventory ordering, and related financial support services. Position Overview Rather than functioning as a traditional Accounts Payable or accounting position, this role focuses on maximizing resident benefits, improving financial stewardship, strengthening relationships with external agencies, and providing exceptional customer service to Operations, residents, families, and guardians. This position works collaboratively with Nursing, Operations, Admissions, Human Resources, County Boards, Social Security Administration, Medicaid, Medicare, vendors, and other external partners to ensure residents receive the financial resources and benefits available to support their care. Key Responsibilities Resident Benefits Administration (30%) Serve as the organizational resource for public benefit programs including: * Supplemental Security Income (SSI) * Social Security Disability Insurance (SSDI) * Disabled Adult Child (DAC) Benefits * Medicare (Parts A, B & D) * Medicare Savings Programs * Medicaid eligibility and renewals * SNAP (Food Assistance) * Transportation benefits * Other applicable federal, state, and local assistance programs Responsibilities include: * Preparing applications * Coordinating annual renewals and redeterminations * Tracking eligibility deadlines * Monitoring benefit status * Coordinating supporting documentation * Assisting with appeals and denials * Maintaining benefit tracking logs Representative Payee Administration (25%) Support organizational Representative Payee responsibilities by: * Monitoring resident income and resources * Maintaining financial documentation * Coordinating resident spending plans * Monitoring Personal Needs Allowances * Assisting with STABLE Accounts and Special Needs Trust documentation * Preparing annual SSA Representative Payee reporting * Communicating with guardians regarding resident finances * Assisting with benefit overpayments and corrections Resident Financial Services (15%) * Maintain resident financial records * Coordinate resident account documentation * Assist with financial information requested during ISP planning * Coordinate documentation for Health & Welfare Reviews * Maintain organized resident financial files * Support audit requests related to resident finances Vendor Management & Inventory (15%) Coordinate purchasing activities including: * Medical supplies * Formula * Durable Medical Equipment (DME) * Respiratory supplies * Vendor communication * Inventory ordering * Purchase tracking * Pricing comparisons * Vendor performance monitoring Accounts Payable Support (10%) * Process invoices * Coordinate purchase approvals * Vendor follow-up * Payment inquiries * Maintain organized supporting documentation * Assist with monthly reconciliations Finance Shared Services (5%) Support the Finance Department's service-oriented philosophy by: * Assisting Operations with benefit questions * Supporting Admissions regarding financial eligibility * Assisting Nursing with financial documentation * Building relationships with outside agencies * Developing written procedures * Identifying process improvements Desired Qualifications/Attributes * Bachelor's Degree preferred in Accounting/Finance or related field * Energized by the mission and the people we serve * Exceptional organizational skills * Strategic thinker who also enjoys bringing ideas to life * Strong follow-through * Collaborative, positive, and proactive * Takes initiative and ownership of outcomes What Success Looks Like * Timely completion of benefit renewals * Accuracy of Representative Payee documentation * Reduction in missed benefit opportunities * Vendor responsiveness * Inventory accuracy * Timeliness of Accounts Payable processing * Audit readiness * Customer service provided to Operations * Resident and guardian satisfaction * Process improvement recommendations Pay range and compensation package: * Competitive salary and benefits package. * Flexible work arrangements. * Opportunities for growth and development. * A supportive and inclusive team culture. Professional Development The selected candidate will receive ongoing education and training in: * SSA Representative Payee requirements * Ohio Medicaid * Ohio Department of Developmental Disabilities (DODD) * Medicare coordination * Public benefits administration * Vendor management * Finance Shared Services * Healthcare reimbursement * Project management Equal Opportunity Statement: We are committed to diversity and inclusivity.

Responsibilities

The role focuses on maximizing resident public benefits and managing Representative Payee administration to ensure residents receive necessary financial resources. Additionally, the coordinator handles vendor management, inventory ordering, and provides accounts payable support within a shared services model.