DEPARTMENT INFORMATION

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

KEY QUALIFICATIONS

• A Bachelor of Science in Nursing AND
• Five (5) years of relevant experience including One (1) year in Long-Term Care, or Extended care setting
• OR
• A nursing Diploma AND Ten (10) years of relevant experience including One (1) in Long-Term Care, or extended care setting

ADDITIONAL REQUIREMENTS

• Must be eligible for registration with CANNN and obtain registration before employment
• Hold a vulnerable sector check with the RCMP

The role serves as a key operational leader within a long-term care (LTC) and extended care (EC) facility, acting as an agent of the Chief Operating Officer (COO). The incumbent is responsible for:

• Crisis Management & Risk Oversight: Leading responses to internal emergencies, coordinating with emergency services, documenting high-risk incidents, and managing sensitive or urgent issues.
• Staff Leadership & Facility Operations: Guiding and supporting staff, managing admissions and staffing based on resident needs, and ensuring compliance with territorial standards and admission protocols.
• Resident Care Delivery: Providing and monitoring direct nursing care for high-acuity residents (Levels 3-5), advocating for resident dignity and autonomy, and ensuring ethical and individualized care.
• Professional Development & Quality Assurance: Coaching staff, fostering a learning environment, participating in committees and quality improvement initiatives, and aligning care with established standards and models.
• Resident & Family Education: Assessing educational needs, developing resources, and facilitating understanding of care plans during admission, transfer, or discharge.