Resident Care Supervisor at Kisco Senior Living

Walnut Creek, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

35.5

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Resident Care, Health Monitoring, Supervision, Medical Terminology, Physician Liaison, Documentation, Teamwork, Confidentiality, Compliance, Software Proficiency, Emergency Management, Scheduling Assistance, Payroll Review, Customer Service

Industry

Hospitals and Health Care

Description

Job Description The Resident Care Coordinator coordinates care services provided by care associates for the residents within the Care Department. Provides care for residents as directed by supervisor ensuring exemplary service is delivered with integrity, dignity, and compassion. Responsible for the delivery of high-quality care while encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being. Schedule: RCS: Thursdays, Fridays, and Saturdays (10:00am – 6:30pm) Med Tech: Tuesdays and Wednesdays (6:00am – 2:30pm) Pay: $33.50 – $35.50 Sign-on Bonus: $500.00 What will I do every day? Regularly monitors and evaluates the health and well-being of the residents and assess levels of care needed whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required Assist residents with simple requests as needed or finds appropriate associate to assist Learns and understands resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction Responds to all residents, family members and/or staff in a tactful and timely manner Reviews all physician orders and with support from their supervisor and ensures the correct caries given Familiar with medical terminology necessary in the delivery of care services to residents May be asked to interface with physicians, care providers, and outside health services pertaining to the resident’s needs (i.e., hospital, outpatient service, home health, therapies, etc.) Observes, reports and document all care provided to each resident in alignment with their care plan for each shift and immediately notifies Care Services Director of any changes in a resident’s condition or needs May be asked to assist with planning, preparing, and monitoring daily work schedules to meet labor targets May be asked to assist with reviewing payroll documentation to minimize missed punches, monitor overtime, and manage labor costs Assess residents utilizing the company’s resident care software system Manages emergency situations responsibly and calmly until aid arrives Works as part of the team within the department and across the community Attends staff meetings and daily stand-ups Responsible for managing own payroll time-cards and must punch in/out in accordance with their pre-determined schedule Always maintains resident confidentiality and privacy Maintain high standards of personal appearance and grooming, which includes wearing uniform and name tag when working Ensures open and honest communication with all associates Suggests ways to create efficiencies Ensure regulatory compliance and report any issues or concerns immediately Support continuous improvement Adhere to all regulations, laws and company standards, including the Associate Handbook Understand and support the community sales process Perform other related duties as required What will I need to be successful in this role? Be a great team player Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) may be required One to three years’ experience working in senior care Special Requirements/Certifications I may need? Must have or be able to obtain the appropriate State license required by law if required CPR Certified is preferred Basic competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and custom Ability to work a flexible schedule, including weekends and holidays as needed What’s in it for me? (Great Question!) Competitive pay A free meal per shift Health-care Benefits including Vision & Dental (Full-time only) Matching 401k (Full-time only) Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities What do we do? We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years. All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB test, Background check and Physical Exam (all paid for by us). *Kisco Senior Living is an Equal Opportunity Employer

Responsibilities

The Resident Care Supervisor coordinates care services delivered by associates to residents, ensuring high-quality service with integrity, dignity, and compassion while promoting independence. Responsibilities include regularly monitoring resident health, assessing care needs based on condition changes, and ensuring physician orders are correctly followed.