Participate in service delivery and working with a customer’s IT team (both onsite and remote) and be recognised as a leading member for Nutanix product implementation, operation and administration.
Clarify and comprehend the customer’s short—and long-term IT objectives or OLA and align yourself with your day-to-day activities.
Leveraging extensive knowledge of Nutanix products and features to assist customers in planning strategic implementations and/or operations support for their Nutanix environment.
Be responsible for delivering Nutanix Implementations and/or Virtual Infra operations support.
Leverage Nutanix IP by working collaboratively with architects/SMEs to blend Nutanix best practices to accelerate the adoption and expansion of their Nutanix environment.
Be proactive and actively assume, assess, and identify possible areas of improvement in the customer’s IT environment.
Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities and ongoing customer status and reporting.
Participation in practice development and soft and technical skill development is required to keep up with the rapidly growing industry.
Based on your management’s direction, part of your workload may cover related Nutanix service offerings or spot engagements within Services Consulting or Residency.