Resident Coordinator | Student Accommodation at University of Auckland

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

77800.0

Posted On

17 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Event Management, Problem Solving, Team Leadership, Empathy, Integrity, Inclusivity

Industry

Higher Education

Description

Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is New Zealand’s leading university. With over 6000 academic and professional staff supporting more than 46,000 students, we are one of NZ’s largest employers. Job Description Te Whiwhinga mahi | The opportunity We're seeking a dedicated professional to help create a safe, comfortable, and supportive residential community that promotes student well-being and academic success. Resident Coordinators play a key role in two areas: supporting Resident Managers in fostering a positive living environment and providing frontline customer service and administrative support to residents. They also support a team of Resident Advisers in their day-to-day responsibilities. This role focuses on supporting our residents at University of Auckland's Grafton Hall and Student Flats. It’s a great opportunity to gain experience in student accommodation, contribute to a supportive community, and develop your professional skills, including event management and delivery. This is a fulltime (37.5 hours per week), permanent position. Our Resident Coordinator will work Tuesday to Saturday, 2:30pm – 10:30pm during the academic year, with the opportunity for flexible hours in the summer months. Remuneration is $62,400 - $77,800 depending on skills and experience. For more information, please refer to the Position Description. He kōrero mōu | About you As part of the front line service for Accommodation, you will be friendly, outcome focused, enthusiastic, with empathy for tertiary students. Experience working within similar educational/support environments is preferred. You will: Have a tertiary qualification in a relevant field Have 4+ years experience in a Business Support or Event Management role Be warm and open while upholding integrity to maintain respectful and inclusive community standards. Have experience with event planning and delivery, including risk assessments and delegation of tasks in a team environment Open to learning and willing to take initiative to solve problems Mō tō mātou rōpū | About the team The University of Auckland’s Ngā Wharenoho | Accommodation department is the largest operator of student accommodation in New Zealand. We house over 4200 students in a range of accommodation styles. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our kainoho | residents. Ngā āhuatanga kei a mātou | What we offer The University is committed to providing an excellent working environment through: Flexible employment practices Up to 6.75% company superannuation scheme A competitive salary with five weeks’ annual leave In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. For more information please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 28 September 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. Please reach out to Stacey Morgan via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email. Additional Information #LI-DNI Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

Responsibilities

Resident Coordinators support Resident Managers in fostering a positive living environment and provide frontline customer service and administrative support to residents. They also assist a team of Resident Advisers in their day-to-day responsibilities.