Resident Engagement Specialist at The Mather in Tysons

Tysons, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Engagement, Program Development, Collaboration, Creativity, Technology Proficiency, Documentation, Care Planning, Volunteer Management, Adaptability, Event Coordination, Cognitive Engagement, Artistic Skills, Therapeutic Environment Management

Industry

Description

We are seeking a Resident Engagement Specialist to join our new life plan community in Tysons! POSITION SUMMARY: Facilitates group and individual engagement of Life Center residents: Adheres to Culture of Creativity model, implementing best practices for group and 1:1 engagement with music, movement, theater, visual art, nature, writing, storytelling/legacy, nature immersion, culinary arts, sensory experience, inquiry-based learning, and meaningful celebrations of holidays & rituals within rich and consistent daily routine. Implements best practices for engaging residents with diverse physical, cognitive, and emotional needs. Engages residents in meaningful connection 1:1 as assigned. Supports programming across the continuum as assigned, including supporting participation of Life Center residents in community events, amenities, outings, etc. Delivers programs within Creating My Possibilities framework for residents living with cognitive impairment: utilizes best practices for environmental and material set-up, group structure, communication, strengths-based program design, and transitions when engaging residents with dementia. Supports utilization of volunteers as assigned within Life Center programs. Participates in resident interview, documentation, and care planning processes: Completes intake interviews, care plans, documentation, etc. within the EMR system as assigned. Delivers 1:1 and group experiences that translate knowledge of individual preferences, needs, strengths, and wellness goals into daily life. Participates in care plan meetings as assigned. Develops new program ideas, preps upcoming programming experiences, and ensures active program participation: Assists in development and distribution of resident communications/printed/digital materials in alignment with brand standards. Communicates with families as assigned: including building relationships that support resident engagement, assisting with family visits, outings, or special events and inviting family participation in special initiatives. Adapts environment to foster engagement: Prepares Life Center amenity spaces for group and 1:1 experiences that foster high levels of engagement. Co-facilitates programs with independent contractors or colleagues. Monitors therapeutic environment at all times of day, including times when no formal groups are occurring, to ensure that the environment is welcoming, uplifting, and engaging following Mather Ensures meaningful transitions pre- and post- scheduled programs. Maintains holiday decorations/special displays following Mather guidelines to ensure dignity, quality, and brand alignment. Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process. QUALIFICATIONS & SKILLS Required: College Degree in Recreation, Arts/Humanities, Hospitality, Psychology, Education, Geriatrics or related field, OR 1+ years related experience. Strong written and verbal communication skills and excellent customer Collaborative, welcoming, positive attitude and enthusiasm for engaging older Self-initiator requiring minimum Ability to use or learn a variety of tech-based services and platforms; e. Microsoft Outlook, Zoom, YouTube, resident facing portals, and A/V set-ups. Benefits Mather offers a competitive benefits package.* Team members are eligible for: A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility. A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better) Convenient, subsidized parking (or public transportation for certain locations) Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc. Benefits-eligible team members can take advantage of: Medical, dental, and vision plans Paid Parental Leave Adoption Assistance Reimbursement Tuition reimbursement for continuing education Extended illness benefits Employee wellness programs Short- and long-term disability insurance Life insurance - free to all team members *Benefits are subject to change without notice. Benefits details dependent on employment status. About The Mather: The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more. The Mather is located at 7929 Westpark Drive, Tysons. About Mather Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row. Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Responsibilities

The Resident Engagement Specialist facilitates group and individual engagement for Life Center residents, implementing best practices across various activities. They also support programming, participate in care planning, and adapt environments to foster resident engagement.