Resident Enrichment Program Assistant at Galloway Ridge, Inc.

Pittsboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

21.33

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Coordination, Activity Execution, Customer Service, Hospitality, Organization, Attention To Detail, Multitasking, Adaptability, Audio/Visual Equipment Operation, Relationship Building, Team Collaboration, Diplomacy, Tact, Initiative, Responsiveness, Follow-Through

Industry

Hospitals and Health Care

Description

Description Galloway Ridge is an upscale continuing care retirement community offering top-quality care in a warm, welcoming environment and we are looking for a Resident Enrichment Program Assistant to join our team! The RE Program Assistant is someone who takes initiative, approachable and warm, and works well in a team setting. Reporting directly to the Director of Integrated Services, the Program Assistant provides hands-on operational support for resident programming and daily activities. This role ensures resident and staff-led programs run smoothly by coordinating entries in our newsletter, preparing spaces, troubleshooting needs in real time, and serving as a responsive resource for residents and team members. The position is highly visible and relationship-focused, contributing directly to a seamless and engaging resident program experience. This is a full-time, 40 hour/week job requiring some flexibility in schedule. The Resident Enrichment office is open M-F from 8:30AM - 5:00PM. The Program Assistant operates generally on this schedule with occasional evening work to cover programs. The job requires a commitment of 1 Sunday afternoon per month to support Galloway Ridge Special Events with time off during the week to compensate. Responsibilities include, but are not limited to: Program & Activity Support · Coordinates the collection and entry of information for our monthly newsletter relating to resident-led / run programs · In close coordination with our Resident Enrichment Coordinators (planners), the Program Assistant assists with execution of daily resident and staff-led programs · Conduct daily check-ins with program leaders to confirm needs and requests are met · Ensure rooms are properly set (furniture, supplies, signage, A/V, refreshments as needed) · Provide real-time support during programs, addressing requests or troubleshooting issues · Track and communicate program updates, changes, or follow-up items Event Support · Support Sunday special events (generally 1x/month) from an A/V and set-up perspective, ensuring all goes smoothly · Assist with event setup, breakdown, and day-of coordination for programs and events · Help ensure a welcoming, organized, and hospitable environment Operational Coordination · Maintain familiarity with spaces across campus, their setup requirements, capacity limits, and table/chair inventory · Learn and operate audio/visual equipment in multiple venues · Document attendance or program notes as requested Resident & Team Engagement · Build positive relationships with residents and encourage participation · Serve as a visible, approachable presence in program spaces · Serve as an integral team member for the Resident Enrichment office, participating in daily stand-up meetings and longer-term planning meetings · Collaborate with cross-department partners (Dining, Facilities, Healthcare, etc.) All other duties assigned include, but are not limited, to enhancing the Resident Experience. Requirements Required Qualifications: · 1-3 years of event programming/administrative experience · Strong customer service and hospitality mindset · Excellent organization and attention to detail · Ability to multitask and adapt in a fast-paced environment · Mastery of ‘desk’ technology: (Google Drive, Excel, PP, Word and Outlook) · Willingness and ability to learn A/V tools Preferred Qualifications · Experience in senior living, hospitality, events, or recreation programming · Experience supporting group activities or community engagement Skills / Traits: · Responsiveness and initiative · Warm, resident-centered approach · Reliability and follow-through · Team collaboration · Diplomatic and tactful · Approachable · Acts with a sense of urgency Why Galloway Ridge? We offer a supportive work environment, opportunities for professional growth, and benefits that help you thrive: Competitive pay based on experience Comprehensive health, dental, and vision insurance 403(b) retirement plan with employer match Paid time off (PTO) and paid holidays Tuition reimbursement and continuing education opportunities Employee wellness programs and on-site fitness center access A collaborative culture built on caring, empowerment, integrity, and commitment #9 of the Top 25 Best Workplaces in Aging Services Certified as a Great Place to Work®

Responsibilities

The Program Assistant provides hands-on operational support for resident programming and daily activities, ensuring programs run smoothly by coordinating newsletter entries, preparing spaces, and troubleshooting needs in real time. This role also involves supporting special events, assisting with setup and breakdown, and maintaining familiarity with campus spaces and A/V equipment.