Resident Experience Coordinator - The Reserve at Round Rock at Integrated Real Estate Group

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

25.0

Posted On

20 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Phone Management, Visitor Management, Office Administration, Interpersonal Communication, Maintenance Coordination, Community Programming, Inventory Management

Industry

Real Estate

Description

About Us: Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation. Resident Experience Coordinator About the Role: The Resident Experience Coordinator is responsible for welcoming residents and visitors in a friendly, professional manner, ensuring a positive first impression and a warm, engaging community experience. Responsibilities: Phone Management: Answer incoming calls, direct them appropriately, and take messages as needed, ensuring minimal wait times. Activities Support: Assist with resident activities and community programming as needed. Visitor Management: Ensure all guests and vendors sign in and out according to community procedures. Front Desk Presentation: Maintain a clean, organized, and professional front desk and office area. Office Supplies Management: Monitor and order office supplies to ensure adequate inventory. Maintenance Coordination: Assist with submitting resident maintenance work orders and follow-up as needed. Qualifications: Education: High school diploma or equivalent required (GED accepted). Communication Skills: Ability to read, write, and speak English effectively. Experience: Previous experience in a customer service environment, preferably with active adult or senior living populations. Interpersonal Skills: Willingness and ability to engage positively with active and senior adults. Availability: Must be available to work weekends. Benefits (Must be a Full-Time employee for 90 days): Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Critical Illness & Accident Coverage Legal & ID Theft Education Assistance Referral Programs – employees and residents Rent Discount Workers Comp (If applicable) ZayZoon - access 50% earned wages anytime Integrated Real Estate Group is an Equal Opportunity Employer. Integrated Real Estate Group participates in e-verify for employment authorization verification. #IND2

Responsibilities

The Resident Experience Coordinator manages the front desk by welcoming visitors and handling incoming calls to ensure a positive community impression. They also support resident activities, coordinate maintenance work orders, and manage office supplies.