WHO ARE WE?

peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. We are thrilled to be named one of Canada’s Best Managed Companies for the eleventh year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

EDUCATIONAL REQUIREMENTS AND EXPERIENCE

• Education: Registered Social Service Worker (RSSW) designation, with membership in the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
• Experience: Experience in a healthcare or long-term care setting is preferred. Previous experience in admission coordination or case management is an asset.
• Skills: Excellent interpersonal and communication skills, strong organizational abilities, and an empathetic approach to care. Able to handle sensitive situations with tact and professionalism.
• Other Requirements: Understanding of the long-term care sector, with knowledge of relevant legislation and standards (e.g., Long-Term Care Homes Act). Comfort with facilitating care conferences and experience in a leadership or coordination role within an interdisciplinary team.
  peopleCare is committed to providing and arranging accommodation to candidates upon request.
  Thank you for your interest in working with us

THE ROLE

The Resident and Family Coordinator will play a critical role in ensuring a smooth and supportive transition for new residents into the home. This role will manage the admissions process, provide ongoing psycho-social support, and collaborate with interdisciplinary teams to enhance the day-to-day well-being of residents. The individual will act as a primary liaison between residents, their families, and the home to ensure continuity of care and overall satisfaction.
REQUIRED: Registered Social Service Worker (RSSW) designation, with membership in the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
Reports to: Director of Care