A BIT ABOUT US …

Connolly is a leading construction refurbishment and development company, with family values at our core.
We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire

A BIT ABOUT THE ROLE …

We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys!
We are currently recruiting for a number of positions across the North West and Yorkshire.
We are hiring in Oldham/ Rochdale and Bradford area(s)

WHAT YOU WILL BE RESPONSIBLE FOR…

• Liaising with residents about the works being undertaken on their property
• Contacting neighbourhood housing associations and establishing working relations with them
• Attending and chairing tenant forum meetings to advise tenants of works being carried out
• Monitor customer complaints and resolve any potential issues
• Monitor customer satisfaction
  Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works.