About The Role
An exciting opportunity has arisen for a passionate and self-driven individual to join the team as a Resident Lifestyle Officer. A friendly and helpful disposition, together with your desire to always provide and uphold excellent customer service to our Residents, will see you excel in this role.

This varied role will include.

• Developing and implementing comprehensive, meaningful, and enjoyable lifestyle programs.
• Coordinating, supervising, and participating in the daily delivery of lifestyle and therapy programs under the direction of the Facility Manager and Occupational Therapist.
• Participating in the admission process by promoting the Facility’s lifestyle programs, discuss Dining options and Food preferences with new residents, assist with settling into their room and orientation into the Facility.
• Act as a resource to uphold the Excellence in Dining principles and be the dining services liaison linking resident food services to ensure resident individualised requests are provided
• Manage lifestyle programs including intergenerational activities, bookings of activities and bus trips.
• Organise resident and relative meetings.
• Coordination of volunteers.
• Regularly attending dining services
• As required being available to attend to Residents’ and Families querie

Requirements of the role

• Excellent Customer Service skills
• Strong organisational and time management skills.
• Ability to lead and coach staff to deliver quality lifestyle and therapy activities.
• Sound written and verbal communication skills.
• Able to work both independently and within a team environment.
• Hold a genuine interest in working with older people.
• Experience in Therapy (essential).
• Experience in Aged Care (desirable).
• Experience in Hospitality (desirable).
• A Certificate IV in Allied Health Assistance or equivalent/higher or experience.
• Proven experience in the coordination of enjoyable lifestyle programs in aged care.
• Full Australian working rights and able to pass a national police clearance