Resident Manager

at  Mainstreet Equity Corp

Position: Resident Manager
Job Number: 9020104
Location: Winnipeg, MB
Type: Full-time, Permanent, Live on site
Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus

Other Benefits & Allowances:

• 50% Rent Discount
• Company Paid Dental Health and Vision Care benefits (including family)

-Group Benefits- AD&D, Short & Long Term Disabilities, Life insurance (including family)

• Car Allowance
• Opportunity for Advancement

POSITION SUMMARY

We are hiring Live-In Resident Managers who will be responsible for the management of daily operations and administration of assigned location(s).

QUALIFICATIONS AND REQUIREMENTS

• Experience in property management/sales/hospitality management
• Must live on site
• Prior residential property management experience will be an asset
• Should have knowledge of Microsoft Office Suite and Outlook
• Must possess a valid driver’s license and a reliable vehicle
• Must successfully complete a security clearance
• Flexibility to work 10 am to 7 pm, 5 days a week, may include weekends
• Must be available to work on the first and last day of every month

• Answer current and/or prospective tenant inquiries, conduct unit showings with prospective tenants and perform rental negotiation with prospects
• Manage the day-to-day functions of the apartment buildings including occupancy levels, collections of rents, and ensuring tenant satisfaction
• Focus on customer retention and renewals by providing excellent customer service to all customers
• Coordinate with contractors, trades workers, maintenance, cleaners and other team members to ensure the readiness of suites
• Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion
• Ensure that residents issues and service requests are addressed professionally and within the company guidelines
• Inspection of buildings and vacant suites and ensuring the properties are in good condition and the vacant suites are rent ready
• Utilize property management system (YARDI) to ensure files and documents are properly maintained
• Other relevant duties as assigned by Regional Manager