Resident Manager, Property Management (North Vancouver, BC) at Anthem Properties

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

65000.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Residential Maintenance, Property Management, Customer Service, Problem Solving, Basic Plumbing, Carpentry, Painting, Minor Electrical Repairs, Yardi, Microsoft Office, Tenant Relations, Contractor Supervision, Inspection, BC Residential Tenancy Act, Organizational Skills, Communication

Industry

Real Estate

Description

In this role, you’ll be at the centre of keeping our community running smoothly - troubleshooting issues, maintaining our spaces to a high standard, and working under the direction of your Property Manager closely with residents, contractors and your teammates. No two days look the same, and you’ll lean on your technical skills, problem solving mindset, and commitment to doing the right thing. We move fast, support one another, and take pride in creating places people are proud to call home. If you thrive in a hands-on environment where teamwork, accountability, and continuous improvement drive everything we do, you’ll fit right in. This role is a live‑in position and requires residency in an on‑site, designated suite. This arrangement supports the hands‑on, responsive nature of the role and helps ensure seamless support for our household/team needs. You will Work directly with a Property Manager to ensure preventative maintenance is completed and supervise contractors/trades who are on site Complete minor buildings repairs such as painting, basic plumbing and carpentry, minor electrical repairs, and assist janitorial duties as require Conduct standard move in and move out inspections as require Deliver an exemplary level of customer service by responding professionally and promptly to resident inquiries, greeting tenants, visitors and contractors Complete daily inspections of the property’s common areas, building exterior and any amenities to ensure all are maintained to a high standard and move in and move out inspections as require Conduct inspections of all utility and storage rooms, and ensure cleanliness Complete monthly, quarterly and annual building reports through Yardi Oversee elevator bookings and ensure security is maintained during moves Supervise the use of any amenity areas Respond to and coordinate tenant repairs Answer the building phone line on a rotation to resolve tenant concerns, and be on call for property emergencies Program security fobs as required and ensure the property is safe and secure at all time Ensure the Property Management Office and property interior and exterior are clean and tidy in conjunction with others Ensure compliance with relevant legislation including the RTA, Fire Codes, WCB, OH&S Attend staff meetings Assist if needed at our other multi-family properties in the Metro Vancouver area. Show suites to prospective tenants, evaluating candidates and providing feedback to the property manager. Other duties as assigned. You have Minimum of 2 years residential maintenance experience Understanding of BC Residential Tenancy Act and its application an asset Excellent communication skills, both oral and written Excellent organizational and problem-solving skills Willingness to learn and the ability to work without direction – a self-starter Proficiency in Microsoft Office applications: Outlook, Word, Excel and experience with Yardi Rent Café and Maintenance IQ is an asset. We have Great, diverse, authentic people! Unlimited career growth opportunities Mentorship from the ‘best in the biz’ Corporate Giving Strategy supporting community development Annual salary reviews and performance bonuses A robust Benefit Plan and Employee Assistance Program Educational Assistance Program Location: 902 Lytton St, North Vancouver, BC V7H 2T1 Compensation: $60,000 - $65,000, per annum, depending on experience. As this is a live‑in position, you will be living in a brand-new suite (taxable benefit, further details to be provided during the interview). We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous. Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America. Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes. We are Growing Places. Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.

Responsibilities

The Resident Manager is responsible for the daily operations, maintenance, and security of the property, including performing minor repairs and supervising contractors. They also handle resident inquiries, conduct move-in/out inspections, and ensure compliance with safety and housing legislation.