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Resident - Medical Services at Apollo Hospitals

Mysuru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem Solving, Teamwork, Customer Support, Counseling, Scheduling, Software Proficiency, Compassion

Industry

Hospitals and Health Care

Description

Job Purpose Qualification: Graduate; 1st division in 10th, 12th and Graduate, Post Graduate/Graduate in Science or Hospital Administration preferable. Relevant Experience: 5 + years of experience in Domestic/International Call Center, In-bound/Out-bound. Responsibilities Handling all inbound query calls related to our hospital at PRM desk. Convincing & Educating Customers for their Medical or Surgical Procedures. Identifying & Counseling the patients for Healthy Heart. Working on software for the Healthy Heart Enrollments. Involves interaction with customers and providing them quality support and service. Scheduling Appointments Identifying & Counseling for DMP Requirements and skills Familiarity with professional and technical emerging knowledge Problem solving skills and ability to multi-task. Compassionate with good communication skills. Excellent teamwork skills Graduate

Responsibilities

The role involves handling inbound query calls related to the hospital and educating customers about medical or surgical procedures. Additionally, it includes scheduling appointments and counseling patients for healthy heart initiatives.