Resident Monitor, Full Time at Lower Eastside Service Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

34580.0

Posted On

12 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Management, Outreach, Life Skills Coaching, Incident Reporting, Interpersonal Skills, Professionalism, Diversity Sensitivity, Spanish Bilingualism

Industry

Non-profit Organizations

Description

Description BASIC FUNCTION: Provides a supportive setting for LESC House residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided. MAJOR DUTIES: Meets, greets, checks identifications and announces visitors to residents and staff. Maintains daily log of complaints and incidents in the building. Provides assistance to the clients when outside agencies are conducting home visits. Calls 911 in emergencies and informs Emergency Operator of emergency. Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life. Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook. Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health. Accepts medication deliveries and ensure tenants receive medication. Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up. Answers central telephones and relays messages to staff and residents. Records and maintains log of incidents. Monitors resident activity and ensures their safety. Assists program staff as needed. Performs other duties as requested or assigned. SCHEDULE: Monday-Friday, 8:00AM-4:00PM LOCATION: New York, NY 10009 RATE: $32,760 - $34,580 / annual dep. on experience We offer excellent benefits including: • Generous time off that includes 4 weeks of vacation • Medical, Dental, and Vision Insurance • Discounted Commuter benefits • Life insurance & Long term disability • Eligible for Federal Student Loan Repayment Program • Training and other additional voluntary benefits To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at www.lesc.org EEO Minorities/Women/Disabled/Vet Requirements QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE: Fireguard (F-01) Certification required or must be attained within first 6 months of employment. High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience. Experience in permanent or transitional housing, or community facility, or related social services areas. Good interpersonal skills and ability to conduct oneself in a professional manner. Sensitivity to issues involved in working with diverse organization is essential. Bilingual skills in English and Spanish are a plus.

Responsibilities

Provides a supportive environment for residents by managing visitors, handling crisis situations, and maintaining daily incident logs. Assists tenants with life skills, health outreach, and coordination with outside agencies to improve their quality of life.