Resident Monitor, Part Time at Lower Eastside Service Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

18.5

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Management, Life Skills Development, Interpersonal Skills, Community Involvement, Substance Use Awareness, Health Awareness, Emergency Response, Client Assistance, Log Maintenance, Visitor Management, Complaint Handling, Bilingual Skills, Professional Conduct, Sensitivity to Diversity, Outreach Engagement, Safety Monitoring

Industry

Non-profit Organizations

Description

Description BASIC FUNCTION: Provides a supportive setting for Franklin residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided. MAJOR DUTIES: Meets, greets, checks identifications and announces visitors to residents and staff. Maintains daily log of complaints and incidents in the building. Provides assistance to the clients when outside agencies are conducting home visits. Calls 911 in emergencies and informs Emergency Operator of emergency. Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life. Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook. Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health. Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up. Answers central telephones and relays messages to staff and residents. Records and maintains log of incidents. Monitors resident activity and ensures their safety. Assists program staff as needed. SCHEDULE: Part time, Saturday-Sunday 8:00AM-4:00PM RATE: $18.00/hour - $18.50/hour LOCATION: Bronx, NY 10456 To join our diverse team, please include a cover letter and salary requirements with your resume/application submission. Please visit us at www.lesc.org EEO Minorities/Women/Disabled/Vet Requirements QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE: Fireguard (F-01) Certification required or must be attained within first 6 months of employment. High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience. Experience in permanent or transitional housing, or community facility, or related social services areas. Good interpersonal skills and ability to conduct oneself in a professional manner. Sensitivity to issues involved in working with diverse organization is essential. Bilingual skills in English and Spanish are a plus.

Responsibilities

The Resident Monitor provides support to residents, staff, and visitors while managing outreach and crisis situations. They assist clients in developing life skills and ensure safety within the facility.