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Resident Services Associate at Stratton Amenities
Dallas, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Customer Service, Communication Skills, Professionalism, Front Desk Operations, Concierge Services, Package Management, Conflict Resolution, Record Keeping, Building Access Control

Industry

Hospitality

Description
Front Desk Concierge (Resident Services Associate) Stratton Amenities | Dallas, TX | Full-Time About Stratton Amenities Stratton Amenities is a hospitality services company that delivers front desk concierge and lifestyle services to luxury residential communities across the country. We bring a hotel-quality experience to the places our residents call home. Position Overview The Front Desk Concierge (Resident Services Associate) serves as the first point of contact for residents and their guests. This is a front-facing hospitality role that requires professionalism, warmth, and a genuine commitment to service excellence. Responsibilities Greet residents and guests in a professional and welcoming manner Manage package receiving, logging, and notification Handle resident inquiries, requests, and service recovery Maintain accurate logs and front desk records Coordinate with building staff and management as needed Maintain a clean, organized, and professional lobby environment Enforce building access policies and visitor procedures Requirements Prior experience in hospitality, front desk, concierge, or customer-facing roles preferred Professional appearance and strong communication skills Reliable and punctual with consistent availability Ability to stand for extended periods and remain attentive throughout the shift Must be authorized to work in the United States Schedule Full-time, shifts vary, weekend and holiday availability required Stratton Amenities is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants
Responsibilities
The Resident Services Associate serves as the primary point of contact for residents, managing front desk operations and guest interactions. Responsibilities include handling package deliveries, maintaining lobby records, and ensuring building security policies are followed.