JOIN OUR TEAM AND MAKE A DIFFERENCE IN PEOPLE’S LIVES! CORNUCOPIA SERVICES IS COMMITTED TO BUILDING THRIVING COMMUNITIES BY EMPOWERING INDIVIDUALS AND FAMILIES THROUGH OUR SUPPORTIVE SOCIAL SERVICES.

We are seeking a highly motivated Resident Services Coordinator who will:
Work under the direction of the Regional Program Supervisor to provide a positive environment that fosters residents’ personal, social, and intellectual development.
Empower low-income individuals and families to thrive by offering education and resources.
Ensure our residents, particularly older adults, have the opportunity to thrive in place through our services.
Maximize the strengths of individuals by providing client assistance, coordinating services, and conducting community outreach.

MORE ABOUT US:

Cornucopia’s mission is to ease and enhance the lives of our residents and provide programs to aid them in improving their quality of life.
Our constantly developing menu of services can be found on this website. As we identify specific needs, we will create programs to meet them.
We invite you to explore our website to see how we help our clients and the satisfaction and pleasure they receive from knowing we care about them and respond to their needs.
https://www.cornucopiaservices.org/
This position will perform a variety of duties involved in developing and implementing a resident program focused on resident self-actualization and empowerment.

KNOWLEDGE

· Supportive services and other resources in the community
· Out of School Time Programming
· Basic Math and English writing/literature for grades K-12
· Modern office procedures, methods, and computer equipment

EXPERIENCE

· Job-related experience is desired
· Experience working with diverse populations
· Computer skills including MS Word, PowerPoint and Excel, Zoom, Canva
· Public Speaking and Presentation Skills
· Any combination of experience, education or training that will predict the ability of the incumbent to successfully fulfill the required knowledge, skills, and abilities

EDUCATION

• Degree or certifications in Liberal Arts, Gerontology, Child Development, Social Work or Human Services, preferred.

ADDITIONAL DUTIES WILL INCLUDE:

Empowering children from low-income and underserved families to succeed by providing After School education and resources.
Developing a comprehensive understanding of residents through needs assessments, community meetings, surveys, etc., to offer appropriate services and resources.
Planning and coordinating special services, events, and activities for residents as requested.

ESSENTIAL FUNCTIONS

· Establishes linkages with agencies and service providers in the community who will provide direct services to residents.
· Develops and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents.
· Assists residents with applications for benefits and entitlement programs.
· Educates staff and property management team about the needs of and services available for residents.
· Coordinates all program services, use of site facilities and equipment with the other site management team members and supervisors.
· Maintains community room equipment, work area, computer lab. Community Room maintenance includes (but is not limited to) wiping down all surface areas at the end of shift; disposing of litter left behind; maintaining clean and organized materials and workspace.
· Maintains accurate, timely, and detailed documentation on all services provided.
· Monitors individual residents, community room, recreational activities, etc. for ensuring a safe and positive community environment.
· Reports child, dependent adult and elder abuse and neglect according to state law.
· Reports observations and incidents (e.g. discipline, accidents, inappropriate social behavior, etc.) for communicating information to appropriate personnel.
· Maintains mutually respectful, collaborative relationships with staff and residents.
· Submits monthly check requests and maintain records/documentation/receipts of monies spent.
· Submits End of Day (EOD) email at the end of every shift, detailing the day’s activities and attendance.
· Prepares monthly reports, e.g., statistics, number of clients served, activities/ classes provided, etc.