ABOUT US

At Dandara Living, we’re proud to be one of the UK’s foremost designers, developers, and operators of large-scale Build to Rent communities. Our mission is simple: craft exceptional homes and vibrant neighbourhoods that set a new standard for rental living.

• Lead and line-manage the Resident Services team, encompassing both concierge and leasing functions
• Oversee leasing procedures from first viewing through to move-out, coordinating with the Regional Leasing Manager to meet occupancy and retention targets
• Deliver first-class customer service, manage resident communications and complaints, and support the Resident Engagement strategy through events and initiatives
• Prepare, train and mentor your team, monitor KPIs, conduct regular performance reviews, and ensure adherence to company processes and health & safety checks
• Manage onsite asset performance by contributing to budget awareness, procurement processes, cost-control measures and maintaining presentation standards of apartments and communal areas