OUR STORY:

Rockpool RAC is a fully accredited, privately owned aged care organisation offering residential, respite, memory support, and palliative care services in Queensland.
Our mission is to provide care and services that create an environment for residents, families, and our team that is safe, secure, inclusive, contemplative, reflective, and vibrant with life.
Everyone has a story, a lifetime of experiences that have shaped who they are and how they live. For us, being a part of that story is a privilege.

ABOUT THE ROLE:

We are seeking an organised and detail-oriented Resident Support Officer (RSO) to join our team at our state-of-the-art Oxley Aged Care Home. This full-time administrative role focuses on supporting resident admissions and ensuring smooth processes during the commissioning phase.

KEY RESPONSIBILITIES INCLUDE:

• Managing enquiries about room availability and care options.
• Coordinating pre-admission processes and scheduling meetings with stakeholders.
• Preparing and maintaining accurate admissions documentation and records.
• Providing administrative support for admissions and compliance activities.
• Collaborating with internal teams to ensure smooth resident transitions.