Resident Support Officer- Safety, Welfare and Security with Real Purpose at Constant Security

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Operations, Student Support, Crisis Management, Conflict Resolution, Customer Service, Community Engagement, Incident Reporting, First Aid, CPR, Empathy, Professional Communication, Welfare Support, Administrative Support, Concierge Services, IT Literacy

Industry

Security and Investigations

Description

Looking for a Security Role with Real Purpose? If you’re an experienced Security Officer or a people-focused professional looking for more than traditional guarding duties, this could be one of the most rewarding opportunities available. CONSTANT is partnering with a leading Student Accommodation provider to deliver a modern, community focused approach to safety and wellbeing - centred around student support, engagement, and creating a safe living environment for students from around the world. This role combines safety, welfare, customer service, and community engagement. You’ll become part of a close-knit residential environment where your presence, professionalism, and communication skills can genuinely make a positive impact. Full-time & Casual opportunities are available, primarily across evening and night shifts, across multiple locations. What You’ll Be Doing Building positive relationships with students through friendly and professional engagement Providing after-hours support and responding to student wellbeing concerns Conducting presence-based walkthroughs focused on safety and support rather than enforcement Assisting with student lockouts, general enquiries, and access to onsite amenities Coordinating with emergency services or on-call security where required Recording incidents, welfare concerns, and shift updates within reporting systems Supporting student engagement initiatives and community-building activities Liaising with university stakeholders, residential life teams, and onsite management Completing light administrative and concierge-style responsibilities Who We’re Looking For Experienced Security Officers seeking a more community and welfare-focused environment Professionals from backgrounds such as allied health, education, community services, youth work, multicultural support, hospitality, customer service, or student support who are willing to obtain a Security Licence (guidance can be provided for suitable candidates) You’ll thrive in this role if you: Communicate with empathy, professionalism, and confidence Remain calm, approachable, and solutions-focused under pressure Enjoy helping people and building strong community connections Want to contribute to a meaningful and socially impactful environment Have experience in customer-facing or support-based roles Are confident completing written reports and using IT systems Are eager to learn, grow, and develop professionally What You’ll Need (or Be Willing to Obtain) Current State-Based Security Licence (mandatory) Current First Aid & CPR Certifications, or willingness to obtain Current Responsible Service of Alcohol (RSA), or willingness to obtain Current Working with Children Check Willingness to undertake Trauma Informed Care and Mental Health First Aid training Why Join CONSTANT? Work in a role that genuinely supports and protects the student community Be part of an inclusive, diverse, and supportive workplace culture Receive comprehensive induction, training, and ongoing professional development Access Employee Assistance Program (EAP) support services Enjoy stable hours and long-term career development opportunities CONSTANT is an Equal Opportunity Employer We value empathy, inclusion, and cultural diversity. Applications are encouraged from all backgrounds. Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785 Apply Now If you’re ready to bring your security experience - or your people skills - into a role where you can make a difference every shift, we’d love to hear from you.

Responsibilities

The role focuses on maintaining a safe and supportive living environment for students through presence-based safety walkthroughs and wellbeing support. Responsibilities include managing access, coordinating with emergency services, and building positive community relationships.