Resident Support Services Manager at Colfax Health and Rehabilitation

Colfax, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

29.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Advocacy, Psychosocial Assessments, Person-Centered Care Plans, Interdisciplinary Team Collaboration, Discharge Planning, Medication Review, Clinical Documentation, Social Work Practices, Geriatric Populations, Communication, Organizational Skills, Confidentiality, Ethical Care

Industry

Nursing Homes and Residential Care Facilities

Description

Description Be the Voice. Be the Advocate. Be the Difference. Resident Support Services Manager At Colfax Health and Rehabilitation, we don’t just provide care—we champion dignity, compassion, and advocacy for every resident we serve. We’re looking for a passionate Resident Support Services Manager who is ready to stand up for vulnerable individuals and make a meaningful impact every single day. Why This Role Matters You’ll be the trusted advocate ensuring residents’ rights, safety, and well-being are always protected. You’ll help residents and families navigate challenges, identify solutions, and create person-centered plans that truly reflect their needs and goals. This isn’t just a job—it’s a calling. What You’ll Do Champion residents’ best interests and protect vulnerable individuals Conduct psychosocial assessments and develop person-centered care plans Collaborate with nurses, physicians, and interdisciplinary teams Guide families through resources, referrals, and community services Lead discharge planning to ensure smooth transitions home or to other care settings Address behaviors proactively to enhance safety and reduce unnecessary medication use Coordinate medication reviews to support gradual dose reduction Serve as a liaison between residents, families, and community agencies Maintain accurate, timely clinical documentation What You Bring Strong knowledge of social work practices, especially within geriatric populations Excellent communication and organizational skills A collaborative mindset and team-oriented approach Ability to maintain strict confidentiality Experience consulting with LCSW, LSW, or MSW professionals What We’re Looking For A compassionate professional who: Advocates fiercely for resident dignity and safety Understands the social and emotional factors affecting health Thrives in a collaborative, fast-paced healthcare environment Is committed to ethical, person-centered care Important Requirement All employees must successfully complete and clear state-specific background check requirements prior to resident contact. Why Join Us? At Colfax Health and Rehabilitation, you’ll join a mission-driven team dedicated to improving lives. Your voice will matter. Your expertise will be valued. And your work will have real impact. Health benefits, 401K, Vacation and Sick pay available. Ready to advocate, empower, and transform lives? Apply today and help us deliver care with compassion and purpose. Requirements Education Associates or Bachelor’s Degree in a psychology-related field, preferred. Licenses/Certification Must have a valid driver’s license. Experience Six months experience in a long-term care environment preferred.

Responsibilities

The manager will serve as the trusted advocate, championing residents' best interests, conducting psychosocial assessments, and developing person-centered care plans. Key duties include collaborating with medical teams, guiding families through resources, leading discharge planning, and proactively addressing resident behaviors.