Resident Support Worker

at  The Salvation Army

This position works alongside a team to provide a welcoming and encouraging environment for women accessing The Salvation Army Women’s Shelter. This position will also ensure that the women staying at the shelter have their basic needs met and support them through positive engagement and referrals to housing, community programing and needed resources

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completed High school diploma, plus specialized courses of up to six (6) months
• Police Information Check (Pie) with Vulnerable Sector Search
• Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider
• Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers
• More than three months but less than one year of prior related experience, including experience with frontline work in a social service setting

PREFERRED SKILLS/CAPABILITIES:

• Strong customer service skills.
• Attentive listening and observation of body language and able to monitor and read the environment.
• Able to stay calm in stressful situations.
• Computer skills including MS Outlook, Word and ability to use keyboard; familiarity with databases.
• Demonstrated trauma informed care, non-violent crisis intervention and de-escalation skills.
• Able to pack and life resident belongings.
• Able to stand for long periods of time and do walk abouts within and outside of the building; able to walk up and down stairs.
• Able to continuously monitor the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
  Published
  October 24, 2024
  Location
  Calgary
  Job Type
  Full-time
  Ministry Unit/Dept:
  Community Services (Calgary)
  Salary Range: