Resident Team Member (3rd Shift) at The Primavera Foundation

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teamwork, Decision Making, Accountability, Self-sufficiency, Computer Proficiency, Data Entry, Crisis Intervention, Conflict Resolution, Supervision, Safety Compliance, Inventory Management, First Aid, CPR, Bilingual (English/Spanish)

Industry

Individual and Family Services

Description

About the role The Residential Team Member (RTM) works to create and maintain a peaceful, supportive, and safe environment, models sound decision- making, positive personal accountability, and encourages paths toward self-sufficiency and positive outcomes. The successful candidate will be most comfortable working as part of a team, with minimal supervision, will be outgoing, enthusiastic, and personable, driven to achieve results and enable the success of others, and conscientious about following guidelines and established parameters. Why Join Primavera? Differential Pay, from 6 p.m.- 6:30 a.m. you make $2.50/hr on top of your hourly pay Hazard Pay, an additional $150 paid in a lump sum to your first check each month Robust benefits package (Medical, Dental, and Vision) 401(k) with company match Currently Hiring For: Casa Paloma 3rd shift 11:30 pm – 8:00 am, Friday-Tuesday *Will vary to meet the needs of the facility* MINIMUM QUALIFICATIONS High school diploma or equivalency 1 year of experience working with people experiencing mental health concerns, substance use, housing insecurities, or lived experience. Proficiency with computer systems and software, including database programs. Ability to work weekends, evenings, nights as needed to meet shelter needs. Reliable transportation, a valid driver’s license, and proof of current registration and insurance coverage to attend off-site meetings and travel between locations. Mental Health First Aid Certification, or ability to obtain. First Aid and CPR certification, or ability to obtain. Level 1 Fingerprint clearance card, or ability to obtain. PREFERRED QUALIFICATIONS Bilingual – English/Spanish One year of experience working with people in a shelter setting, or trauma-related work experience, or direct behavioral health services. Knowledge of ServicePoint (HMIS) system to easily transition into the position. the DUTIES AND RESPONSIBILITIES(Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by leadership): Interact with participants, volunteers, and fellow staff in a professional manner, reflecting Primavera’s Guiding Principles of integrity, respect, accountability, compassion, and leadership Assist with the orientation process and welcome participants in the residential setting, providing guidelines, answering questions, ensuring adherence to rules, encouraging positive behaviors, responding to issues and problems, and ensuring a professional, respectful, and safe environment Cross-train in all Residential Team Member duties, as outlined in this description Provide coverage for and assistance to other Residential Team Members as assigned Provide support in daily Shelter operations, including laundry, maintenance, cleaning, and perimeter checks. Complete random rounds a minimum of once every hour Accurately complete required paperwork for any shift, including Unusual Incident Reports Keep the daily log of participant information and shelter happenings up to date with relevant and thorough information. Carry out Shelter guidelines and maintain a peaceful environment at all times Communicate any participant concerns to the Program Manager, Resource Specialists, and other Residential Team Members, and assure a shift note is sent out at the end of each shift. Participate in debriefings at each shift change. Complete required data entry in a timely and accurate manner. Issue receipts for donations as appropriate. Allocate participant beds, logging information in the shelter database. Recruit participant volunteers for the chore list. Train, assist, and supervise participant volunteers in completing their assigned chores. Work as independent leaders with volunteers and participants. Supervise participant volunteers at all times. Answer the telephone, taking messages as appropriate Safeguard the inside and outside areas of the shelter Prepare coffee and ensure it is ready by 7:30 am during the week, 8:30 am on weekends, and assist with breakfast prep and other assistance needed in the kitchen as needed. Ensure cleaning procedures are followed after meal preparation when participants are utilizing the kitchen. Provide supervision and support to any meal team volunteers, support groups, and/or scheduled activities on site. Send monthly volunteer team hours to the volunteer coordinator. Provide servers with proper sanitary and safety guidelines. Manage shelter supply inventories in order to ensure cost-effective practices are followed. Date and properly store all donated and/or purchased foods using a first-in, first-out procedure Follow standard health and sanitation procedures Clean kitchen and prep areas as needed throughout the night in compliance with Shelter cleaning procedures. Complete sanitary and disinfection process in highly touched areas every 2 hours. Complete random room inspections with the Program manager and other Resident team members. Complete linen rolls for new incoming participants, sending make-ready requests as needed. Assist with medication distribution, contraband, and update logs as needed. Conduct searches of items, bags, persons, breathalyzers, orientation, locker runs, clothing runs, and roll-ups. Attend bi-weekly employee 1:1’s, monthly staff meetings, monthly house meetings, quarterly all-employee meetings, and other training sessions and meetings as requested Adherence to and demonstration of Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership. Other duties as assigned by leadership KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of issues facing people who are homeless. Ability to work effectively with diverse populations, including participants, volunteers, and other shelter staff. Empathy, persuasiveness, and orientation to enable others to succeed. High structure and detail-orientation, balanced with drive to accomplish timely results and ability to adapt to change. Working knowledge of emergency procedures, including fire evacuation, participant medical and behavioral concerns. Proficiency with computer systems and software, especially theuse of email and database programs. Ability to ensure compliance with health and safety regulations. Comfort working with individuals with mental health and/or substance abuse issues. PHYSICAL ENVIRONMENT/CONDITIONS Residential, multiple-bed shelter environment indoors, with an internal office, common eating and sleeping areas, moderate noise levels, and requiring outdoor surveying of property in desert climate. Ability to work at desk work station and throughout common areas, standing, bending, stooping, and the ability to lift and carry up to 30 pounds. If driving a Primavera vehicle, must possess a valid Arizona driver’s license and submit proof of a clean driving record.

Responsibilities

The Residential Team Member creates and maintains a supportive and safe environment by interacting professionally with participants, assisting with orientations, and ensuring adherence to shelter guidelines. Key duties include supporting daily shelter operations like cleaning and laundry, completing required paperwork and data entry, and supervising participant volunteers.