Residental Support Officers - opportunities across Melbourne & surrounding at Constant Security

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

57.72

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security, Community Engagement, Wellbeing Support, Incident Reporting, Customer Service, Crisis Management, Administrative Tasks, Collaboration, Cultural Awareness, First Aid, Mental Health First Aid, Trauma-Informed Care, Communication, Problem Solving, Relationship Building, Safety

Industry

Security and Investigations

Description

CONSTANT proudly partners with major retailers and institutions across Australia. We are committed to Integrity, Community, Collaboration, Excellence, and Inclusion. ** As part of our commitment to and requirement under the National Higher Education Code to Prevent and Respond to Gender Based Violence, you will be asked to make certain discloses designed to ensure the safety of those we work to protect. ** Looking for a Security Role with More Purpose? If you’re an experienced people focused professional, who wants more than patrols and door checks then this could be the most rewarding role you’ll find. CONSTANT is partnering with a leading Student Accommodation providers to deliver a modern approach to safety, one that’s centred on student welfare, wellbeing, and community. You’ll use your unique experience and skills in safety, welfare and security, but you’ll also build genuine relationships and make a difference in the lives of students from around the world, integrating yourself to be part of a close-knit community. Full time hours available, predominantly evenings and nights, with a variety of locations available. Roster: Shifts will be evenings/nights Monday to Sunday and will be discussed in more detail at phone screening stage of our recruitment process. M-F $35.08 SAT $43.29 SUN $57.72 PH $72.15 Key Responsibilities · Build positive rapport with students through approachable, friendly engagement · Provide after-hours wellbeing support and respond to student concerns · Conduct presence-based walkthroughs (wellbeing and safety) · Assist with lockouts, general enquiries, and amenity access · Coordinate with on-call security or emergency services when required · Maintain accurate incident logs and reporting documentation · Support community-building and residential engagement initiatives · Liaise with university staff and residential life teams · Complete light administrative and concierge-style tasks · Collaborate with management, emergency services, and broader security teams · Uphold CONSTANT’s values: Integrity, Community, Collaboration, Excellence, and Inclusion Who We’re Looking For Professionals seeking to transition into a more community-oriented, student-focused environment. Experience in allied health, education, youth work, hospitality, customer service, community services, multicultural support, or student support backgrounds is extremely beneficial. Key Requirement · Highly regarded to possess a Valid Victorian Security License · Willingness to obtain a Victorian Security Licence or · Nationally accredited First Aid & CPR certificates · Responsible Service of Alcohol (RSA) · Working With Children Check · Willingness to complete Trauma-Informed Care training and Mental Health First Aid Why Join CONSTANT? · Meaningful work supporting the wellbeing of the next generation · Inclusive, diverse, and supportive team culture · Full training and ongoing professional development · Access to our comprehensive Employee Assistance Program · Stable rostered hours with opportunities for career progression CONSTANT is an Equal Opportunity Employer. We encourage applications from people of all cultures, backgrounds, genders, identities, and abilities. Apply Now If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you. Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785

Responsibilities

The role involves building positive rapport with students and providing after-hours wellbeing support. Responsibilities also include conducting safety walkthroughs and maintaining incident logs.