Residential Case Manager at POSTGRADUATE CENTER FOR MENTAL HEAL

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

29.14

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supportive Counseling, Crisis Intervention, Documentation, Customer Service, Medication Management, Recreational Activities, Community Coordination, Safety Monitoring, De-escalation Techniques, Daily Living Skills, Case Record Maintenance, Group Counseling, Progress Notes, Service Plans, Building Inspections, Light Maintenance

Industry

Mental Health Care

Description

Job DetailsJob Location: 972 Washington Ave Residence - Bronx, NY 10456Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $29.14 - $29.14 HourlyTravel Percentage: Up to 25%Job Category: Nonprofit - Social ServicesJOB SCOPE: The Residential Case Manager provides supportive counseling to assist residents in achieving individual long and short-term goals and objectives, and crisis intervention as required by individual residents. Major areas of responsibility include providing and documenting services, monitoring the safety and security of the facility, providing good customer service, and exercising good judgment in managing crises. ESSENTIAL FUNCTIONS: Work with an assigned caseload of residents to provide support services. Implement individual service plans to assist residents in attaining rehabilitation goals. Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident. Offer instruction and service delivery in any of 11different service categories through role modeling, guidance, assistance, and support. Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document events on the appropriate forms. Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable. Provide counseling to clients/residents as required. Lead recreational, counseling, and other rehabilitation groups. Escort clients in the community to medical, benefit, or other pertinent appointments. Coordinate and participate in community activities. Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and· ensure the well-being of residents. Document significant building activities and events in the Communication Logbook. Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc. Ensure all resident visitors provide identification and sign in the Visitor Log. Conduct monthly fire drills. Assess and respond to resident situations, including the utilization of de-escalation techniques. Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner. Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures. Conduct apartment inspections and provide support to clients with regard to daily living skills. Participate in residential staff meetings. Remain on site until relief staff arrive. Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual. Performs other duties, consistent with the goals and objectives of the program, as assigned by the Program Director, Regional Director, or other agency administration. QualificationsEDUCATION AND EXPERIENCE: Minimum of a Bachelor’s Degree in a Human Service discipline required. Minimum two years' experience working as a counselor in a residential, mental health or related setting. Education may be substituted for some experience.

Responsibilities

The Residential Case Manager provides supportive counseling to assist residents in achieving their goals and intervenes in crises as needed. Responsibilities include managing a caseload, documenting services, and ensuring the safety and security of the facility.