ABOUT PSS CARE GROUP

Caring for and supporting young people to create opportunities for future success.
Our company ethos is to provide a safe environment in which children and young people can learn life skills and behaviour whilst providing a safe, resilient, caring, and homely environment.
We promote and encourage company growth and aim to provide our employees with internal progression and an excellent career path.
Our Residential Children’s home supports Children and Young People aged 8-18 years with Challenging and Emotional Behavioural difficulties of mixed gender.
Our homes follow the Head, Heart, and Hands framework from social pedagogy. Within this approach we have added our own spin to make it even more focused. Our approach focuses on creating a supportive environment where young people can thrive.
At PSS Care Group, we focus on building positive relationships, promoting emotional wellbeing, and encouraging healthy behavioural development. We believe that with the right support, every child can overcome challenges and build a brighter future.
What sets our Glemsford home apart is the harmony between its peaceful surroundings and the uplifting atmosphere inside. Set within a quiet village, the home offers young people a rare chance to step back from the chaos and noise of everyday life, giving them space to breathe, reflect, and begin to heal from trauma.
We believe the environment around us shapes how we feel. That’s why we’ve created a home that feels safe, nurturing and full of potential. A space where young people can feel grounded, inspired, and truly seen.

JOB DESCRIPTION

We have a fantastic opportunity at PSS Care Group for someone to join us in the position of a Deputy Manager.

The roles and responsibilities of a Deputy Manager:

• Assisting the Registered Manager in overseeing the day to day running of the home including clear and effective procedures for monitoring and controlling the activities of the home, the financial viability of the home, any serious incident, allegations or complaints about the provision, and the quality of the provision.
• Ensuring young people take an active role in contributing to the running of the home and that their views and concerns are listened to and appropriately responded to.
• Ensuring staff engage and communicate effectively with young people, ensuring each young person’s spiritual, moral, social, and cultural needs are met.
• Ensuring that all staff working within the home provide a consistent service to the young people resident in the home. Staff working in the home should work consistently within the framework of relevant legislation and the homes policies and procedures.
• Responsible and accountable for the day-to-day line management and supervision of care staff (Team Leaders and Care and Support Mentors) within the home.
• Ensuring training and development of care staff and others as required
• Providing and overseeing the required paperwork related to managing a children’s home.
• Regular monitoring, in line with regulations, all records kept by the home to ensure compliance with the homes policies, to identify any concerns about specific incidents and to identify patterns and trends. This includes all relevant policies, the statement of purpose, children’s guide, individual young people’s case files, supervision and training records, health and safety information including fire safety, COSHH information, financial and budgetary information, complaints, incident reports and anything else stated as required in the appropriate legislation or requested for a specific young person, subject to agreement with the placing authority.
• Facilitating inspection visits from regulatory bodies and routine regulation 44 inspections ensuring all relevant information is accessible and easily available.
• Supporting staff in their interactions with young people, attend and chair multi-disciplinary meetings, team meetings, house meetings, attend LAC reviews, PEP reviews and other meetings at the request of the local authority, conduct debriefs and reflective practice when necessary.
• Deputise for the Registered Manager, covering any leave or periods of time where the Registered Manager is working away from the home.
• Identifying as the Link Worker/ Case Manager as appropriate for young people resident in the home.