Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand-new opportunity at Guardian for a Customer Care Specialist like you.
We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe.

WHO WE ARE

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer

Our Customer Service Reps provide Guardian customers with a positive experience by efficiently processing calls relating to security products, alarm monitoring services, home automation, associated billing, account inquiries and retention scenarios
Customer Service Reps provide tier one level technical support, engage and partner with technical support specialists to resolve advanced issues or schedule technician home visits
Build excellent client relationships by placing proactive calls to ensure installations and service calls where satisfactory and met expectations
Present, promote and upsell products/services to existing and prospective customers