Residential Director at Telos U, LLC

Orem, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, People Management, Budget Management, Crisis Intervention, Staff Training, Regulatory Compliance, Performance Management, Interpersonal Communication, Operational Oversight, Change Management

Industry

Mental Health Care

Description

Description Job Description: Residential Director Reports to: Executive Director Status: Full-time (40+ hours per week), Salary, Exempt Mission: Provide strategic leadership to ensure safe, consistent, and skilled residential care. The Residential Director is responsible for overseeing safe, healthy, innovative, and consistent student programming within the residential departments of the programs at South Campus (Telos U and Geneva Programs). This position is a primary leader of South Campus and oversees the systems, training, and accountability of the residential department. Duties and Responsibilities: Continually develops the residential departments of each program to meet student needs and engagement Maintains and achieves strategic departmental goals/plans Directly supervises lead supervisors of each program, ensuring adequate management of employees and processes Oversees shift, on-call, and night watch teams Maintains oversight of staffing, training, and performance of all department staff Acts as a primary member of the Leadership and Tactical Teams, collaborating with other department leaders for the safety and progression of each student Participates in facility tours with prospective students, parents, referral sources, and other external relationships. Ensures that the building is prepared for tours. Manages department budgets for food, activities, incentives, improvements, etc. Tracks and manages employee overtime to reduce costs Leads AWOL procedures, protocols, and communications in the event of a runaway student Leads physical intervention system (CPI) training, oversight, and correction Conducts weekly training meetings based on relevant competencies and the 10 Pillars of Telos. Facilitates weekly supervision of Lead Supervisors, stewardships, and correlation meetings Ensures apartment safety, cleanliness, and adherence to licensing requirements Prepares for and participates in state licensing and Joint Commission reviews and audits Prepares for and participates in Family Days events Tracks and reports on culture scores weekly Tracks and reports on cleanliness weekly and requests student deposits from accounting Regularly attend Treatment Team Meetings Responds to emergencies, including calls regarding incident reports Understands, exemplifies, and teaches core Telos principles (i.e., 10 Pillars, etc.) Ensures high levels of communication and change management within the department and with other departments. Fosters positive and productive culture and relationships. Requirements Qualifications: Master’s Degree in a mental health related field 5+ years of experience in a residential treatment setting Skilled people manager - hiring, training, coaching, performance management Ability to manage department systems and processes Adept with department finances and budgets Exceptional interpersonal relationship and leadership skills Experience with physical intervention techniques (CPI preferred) Ability to hold appropriate boundaries Ability to receive and apply instruction Dependable, reliable, punctual, honest Detail oriented and highly organized

Responsibilities

The Residential Director provides strategic leadership to ensure safe and consistent residential care and student programming at the South Campus. This includes overseeing staff training, managing departmental budgets, and ensuring adherence to state licensing and Joint Commission standards.