Residential (IRA) House Manager - Massena at UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY

Village of Massena, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

24.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Regulatory Compliance, Person-Centered Support, Budget Management, Performance Evaluation, Crisis Intervention, Case Management, Direct Support, Scheduling, Facility Maintenance, Stakeholder Communication, Medication Administration

Industry

Hospitals and Health Care

Description

Description New hire House Managers may be eligible for up to a $2,000 sign-on bonus, which is divided into four equal installments that are paid out at 90 days, 180 days, 170 days, and one year of employment. Cerebral Palsy Association of the North Country seeks a dedicated and values-driven House Manager to oversee one of our Individualized Residential Alternatives (IRA) homes. In this role, you'll help lead a team in delivering person-centered support to individuals with developmental disabilities, ensuring that services are equitable, accessible, and aligned with each person’s goals. At the heart of our mission is a commitment to providing comprehensive, high-quality health care and human services to individuals of all income levels and those with individualized needs. The House Manager plays a critical role in upholding this mission by fostering a supportive, inclusive, and empowering environment where both residents and staff can thrive. Guided by our core values - Collaboration, Accessibility, Fairness, Integration, Innovation, and Integrity - you will partner across departments, model excellence in professionalism, and contribute to a culture that honors the dignity and potential of every individual. TITLE: House Manager REPORTS TO: Program Manager – Residential Services CLASSIFICATION: Non-Exempt PAY RANGE: $21.59 - $24.00 per hour; biweekly pay; sign-on bonus available for eligible new hires WORK SCHEDULE: Primarily Monday - Friday, 8:00 AM - 4:00 PM, with some flexibility across shifts and days of the week depending on the needs of the organization and the people that we support. Full-time, 40 hours per week, plus participation in on-call rotation. POSITION SUMMARY: The House Manager oversees the daily operations of an Individualized Residential Alternative (IRA) residence, providing supervision, support, and guidance to direct support staff while ensuring regulatory compliance to maintain a safe, person-centered environment that promotes the independence and quality of life of individuals with developmental disabilities. Approximately 30% of job duties involve providing direct support to individuals as needed. EXAMPLES OF RESPONSIBILITIES: 1. Responsible for supervising and supporting direct support professionals. a. Supervises and coordinates the daily activities of direct support professionals. b. Ensures adequate staffing coverage and manages time-off requests and schedules. c. Provides regular staff feedback and performance evaluations. d. Prepares and updates staff action plans at least every six months or as needed. e. Works with staff on personal and professional development to enhance performance and career growth. f. Holds staff accountable to agency values, policies, and expectations. g. Serves as a role model for direct support staff in demonstrating professional behavior and providing person-centered services. 2. Responsible for ensuring regulatory compliance and quality assurances. a. Monitors billing sheets and notes weekly to ensure completeness and accuracy. b. Reports all potential abuse and incidents immediately, in accordance with OPWDD regulations. c. Completes monthly summaries per agency policy and remits to the Program Manager. d. Completes Investigator training as requested and conducts investigations as assigned. e. Completes Personal Outcome Measures (POM) training and conducts interviews as assigned. f. Assists with fire safety and emergency training. 3. Responsible for providing direct support and habilitation services and for promoting individual independence and community inclusion (approximately 30% of duties). a. Provides hands-on support to individuals as needed, in line with staffing and program needs. b. Assists individuals with personal care, including hygiene, grooming, and other daily living skills. c. Supports individuals in making informed choices and maintaining their rights. d. Supports individuals in developing personal care and life skills that foster self-sufficiency. e. Assists individuals with decisions and activities related to nutrition, budgeting, and community participation. f. Promotes independence in medical appointments, medication administration, and transportation. g. Assists with maintaining and managing personal and household funds, ensuring accountability. 5. Responsible for communication and coordination with stakeholders. a. Facilitates communication with educational, vocational, and day programs. b. Maintains ongoing contact with DDSO, families, and other stakeholders in alignment with program goals. 6. Responsible for internal collaboration and cross-functional teamwork. a. Collaborates with the Training & Development Manager to ensure all DSP training requirements are met and maintained. b. Works in partnership with Human Resources on candidate selection, interviewing, and hiring processes. c. Builds and maintains positive working relationships across all levels of the agency to support a cohesive service environment. 7. Responsible for household budget management and logistics. a. Assists in managing the residence’s operating budget, including tracking expenditures and coordinating purchases. b. Ensures adequate inventory of household and program supplies in line with agency purchasing guidelines. 8. Responsible for facility maintenance and residential safety. a. Conducts regular walk-throughs of the home to ensure safety, cleanliness, and compliance with regulatory requirements. b. Coordinates needed repairs or maintenance with the Facilities team in a timely manner. c. Oversees seasonal or environmental upkeep, such as snow removal or emergency preparedness updates. 9. Responsible for maintaining flexible operational coverage and availability. a. Works a flexible schedule, including weekends, evenings, and overnights. b. Participates in an on-call rotation to ensure 24/7 emergency and support needs for the Residential Services program. 10. Responsible for additional duties as assigned. a. Perform other responsibilities and assignments as directed by the supervisor. Requirements POSITION REQUIREMENTS: 1. High School diploma or GED required. Associate degree, NADSP certification as a front-line supervisor, or other supervisor training preferred. 2. Minimum of one year of experience in MR/DD field required. 3. One year of formal supervisory experience required; 2 years preferred. 4. Successful completion of Medication Certification training program (can be completed post-hire). 5. Reliable personal vehicle for business use. 6. Valid NYS Driver’s License with at least 2 years of driving experience required. 7. Acceptable motor vehicle abstract to meet Agency insurability standards. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: 1. Medium work; ability to lift, carry, and transfer 50 lbs. (Occasional); ability to lift and support individuals with and without help. 2. Physical strength to safely respond should a behavioral crisis occur. 3. Ability to operate personal and Agency vehicles. 4. Ability to walk and stand for extended periods of time. 5. Some exposure to infectious diseases, hygiene issues, food, and other odors. 6. Able to tolerate atmospheric conditions when performing regular outdoor seasonal activities. 7. Ability to operate mechanical devices used by individuals. Why Choose Us? Generous PTO – Vacation, sick, personal time, and paid holidays Robust Benefits – Medical, dental, vision, FSA, 401(k), disability & life insurance, and more! The sense of fulfillment that comes with a workplace culture of dedication to serving our local community. Equal Opportunity Employer We are committed to building a team that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Responsibilities

Oversee daily operations of an Individualized Residential Alternative home, supervising direct support staff and ensuring regulatory compliance. Provide direct care and habilitation services to individuals with developmental disabilities to promote independence and quality of life.