Residential Program Supervisor -900 Morrisey at PINE STREET INN INC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

67610.4

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Case Management, Clinical Support, Staff Training, Program Implementation, Motivational Interviewing, Trauma Informed Care, Resident Engagement, Compliance Monitoring, Crisis Leadership, Communication, Problem Solving, Diplomacy, Hiring, Evaluation

Industry

Non-profit Organizations

Description

Description SCHEDULE: 40 hours per week; Monday through Friday – 4PM – 12:30AM - with some flexibility needed for meetings with staff, neighborhood meetings, and emergency calls. On-call rotation required. Pays $61,464.00 - $67,610.40 annually. DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 900 Morrissey Boulevard, Dorchester MA SUMMARY OF THE POSITION: Pine Street Inn Permanent Housing provides comprehensive residential, case management, and clinical support services to Permanent Housing tenants. The Residential Program Supervisor directly supervises a residential team of evening, overnight residential counselors and house managers. The residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management team and Property Management team. The Supervisor is responsible for program content including the implementation of effective best practices (Motivational Interviewing, and Trauma Informed Care), resident engagement activities, and ensures the provision of high-quality2 supports on a 24/7 basis. This will involve hiring, evaluation, training and support of supervisees; ensuring compliance with legal requirements; and communicating key objectives to staff and ensuring compliance with the same. The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this residential team in collaboration with other stakeholders. The Supervisor also provides leadership in crisis situations, will carry a cell phone, and will participate in responding to emergency calls in an On-Call rotating schedule. The individual will be self-motivated, with solid communications skills, capable of creating procedures and plans in coordination with their team members and program leadership. This position requires a great deal of tact, diplomacy and creative problem solving to maintain our positive working relationship with our neighbors. Requirements QUALIFICATIONS: EDUCATION/TRAINING: REQUIRED: High School Diploma · 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field. PREFERRED: Training in Motivational Interviewing and the Stages of Change model. Knowledge of and strong commitment to harm reduction philosophy, principles and practices. Bi-lingual – Spanish/English KNOWLEDGE/EXPERIENCE: REQUIRED: Prior experience working with homeless individuals and/or supportive housing. Three years direct care experience providing services, including assessment and service planning, to adults living in the community with mental illness and/or addictive disorders. PREFERRED: Knowledge of landlord/tenant procedures, and/or subsidized housing programs. Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised) Familiarity with and commitment to Housing with support as a model of permanent, supported, affordable housing· Experience with Trauma-Informed Care Bilingual in Spanish and English.

Responsibilities

The Residential Program Supervisor directly manages the evening and overnight residential team, providing supportive services to tenants to help them achieve self-sufficiency through engagement and intervention. Responsibilities include implementing best practices, overseeing staff hiring, evaluation, training, ensuring legal compliance, and coordinating team work with other stakeholders.