Residential Rehabilitation Program Manager at Crossroads Community Inc

Cambridge, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

61000.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Staff Supervision, Client Support, Compliance, Collaboration, Quality Assurance, Mental Health, Behavioral Health, Service Delivery, Team Leadership, Budget Management, Accreditation Standards, Crisis Management, Training, Communication, Problem Solving

Industry

Mental Health Care

Description

Description Now Hiring: RRP Manager Location: Dorchester County/ Cambridge, MD Schedule: Flexible, based on consumer and program needs Salary: $44-$61k Crossroads Community is seeking a motivated and dedicated Residential Rehabilitation Program (RRP) Manager to oversee and inspire our rehabilitation services team. This role is an exciting opportunity for a leader who is passionate about mental health and committed to building cohesive, client-focused teams. Position Summary As an RRP Manager, you will direct the day-to-day operations of our rehabilitation programming and service delivery. You will supervise and support staff, ensure compliance with policies and regulations, and help clients achieve their goals in a safe, supportive environment. You’ll be at the heart of collaboration, working with clinical providers, Health Homes, and your team to deliver high-quality, person-centered care. ? Key Responsibilities Direct and oversee daily program operations, ensuring compliance with policies, fiscal guidelines, and accreditation standards. Supervise, schedule, and evaluate program staff, fostering accountability and growth. Support staff in addressing client needs and managing daily issues. Approve and process service notes in compliance with billing and regulatory requirements. Facilitate consumer entry, orientation, and transitions within the program. Ensure strong collaboration with clinical and Health Home partners. Lead quality assurance efforts and maintain safe, healthy environments. Monitor performance outcomes and operate within budget parameters. Qualifications Education: AA or BA in Behavioral Health, Psychology, Social Work, or related field. Experience: BA with at least 1 year of relevant experience, or AA with at least 3 years of positively referenced experience in the field. Supervisory experience strongly preferred. Must be, or agree to become within 1 year, a Certified Psychiatric Rehabilitation Practitioner (CPRP) through the Psychiatric Rehabilitation Association (PRA). Why Join Us? Be part of a mission-driven organization making a difference in mental health recovery. Lead a supportive and collaborative team. Enjoy flexible scheduling to meet program and consumer needs. Opportunities for professional development and certification support Team oriented culture! Be Healthy: Employee Health Insurance Premium 100% paid by CCI, with low cost for dental and vision insurance options, as well as other supplemental options Plan for the future: 403 B with company contribution after 2 years of employment Continued Learning: Educational assistance and training and professional development opportunities. Rest and Relax: Competitive vacation and holiday package! starting with 10 vacation days a year, 9 sick days, 3 personal days, 3 training days. Vacation day allotment increases with years of service! Requirements EDUCATION & EXPERIENCE REQUIREMENTS: AA or BA in Behavioral Health, Psychology, Social Work or related field. Minimum 1 year (with BA) or 3 years (with AA) positively referenced experience in the field. Supervisory experience strongly preferred. Must be or agree to become a Certified Psychiatric Rehabilitation Practitioner through the Psychiatric Rehabilitation Association (PRA) within 1 year. SCHEDULE: Flexible based on consumer and program needs.

Responsibilities

The RRP Manager will direct the day-to-day operations of rehabilitation programming and service delivery, ensuring compliance with policies and regulations. This role involves supervising staff, supporting client needs, and collaborating with clinical providers to deliver high-quality care.