Residential Service Manager - Plumbing & Electrical at Beacon Home Services

Manassas, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Mentoring, Sales Training, Revenue Growth, Invoice Review, ServiceTitan Proficiency, Scheduling, Truck Inspections, Inventory Management, Customer Concern Resolution, Metric Monitoring, Dispatch Coordination, Safety Compliance, Plumbing Knowledge, Electrical Knowledge

Industry

Consumer Services

Description

Beacon Home Services – Manassas, VA Full-time | Leadership | Competitive Pay + Bonuses About Us At Beacon Home Services, we believe in more than just fixing problems — we create 5-star experiences for our customers and our team. We are a fast-growing plumbing and electrical service company built on our core values: Community – Building strong connections with our team and customers Gratitude & Appreciation – Recognizing and valuing contributions Making & Keeping Commitments – Following through on promises Willingness to Learn – Continuously growing and improving We’re looking for a Service Manager to lead our plumbing and electrical teams, drive performance, and help us reach new levels of success. What You’ll Do Lead, coach, and mentor technicians to deliver a 5-star customer experience Conduct regular ride-alongs and curbside coaching to improve performance Facilitate in-person sales training to strengthen closing skills and revenue growth Review job invoices in ServiceTitan daily for accuracy and coach as needed Oversee scheduling, truck inspections, and inventory management Resolve customer concerns and follow up promptly to ensure satisfaction Monitor key metrics like revenue, margins, and club membership sales Partner with dispatch and customer service for smooth daily operations Ensure safety and compliance with all local codes and Beacon standards What We’re Looking For 2–3+ years of management experience in residential service (plumbing, electrical, HVAC, or similar) Experience managing multiple trades; plumbing knowledge is a strong plus (gas and water filtration experience a bonus) Proven ability to deliver effective in-person sales training Strong leadership skills with the ability to motivate and hold teams accountable Alignment with Beacon’s core values: Community, Gratitude & Appreciation, Making & Keeping Commitments, Willingness to Learn Stable work history with verified references Proficiency in ServiceTitan preferred Valid driver’s license and ability to meet physical demands of the role Why Join Beacon? Competitive base salary + performance bonuses Health, dental, and vision benefits Paid time off and holidays Ongoing leadership and technical training Opportunity for growth in a rapidly expanding company Supportive, team-focused culture Ready to lead a team that values excellence, growth, and community? Apply today and become a part of the Beacon difference.

Responsibilities

The Service Manager will lead, coach, and mentor plumbing and electrical technicians to ensure a 5-star customer experience through regular coaching and performance monitoring. Responsibilities also include overseeing daily operations such as scheduling, inventory, reviewing invoices in ServiceTitan, and driving revenue growth through sales training.