Residential Service Manager at UnitingCare Queensland

Thursday Island, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Aged Care Management, Clinical Governance, Person-Centred Care, Staff Leadership, Budget Management, Regulatory Compliance, Community Engagement, Mentorship, Conflict Resolution, Audit Activities, Healthcare Coordination

Industry

Non-profit Organizations

Description

Residential Service Manager | Pinangba Services | Star of the Sea Elders Village • Employment Term: Permanent Full Time • Location: Thursday Island • Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging Additional Benefits Sign On Bonus $2000 Retention Bonuses $27,500 paid in instalments over 24 months. Relocation Package up to $5000 available to those needing to relocate to Thursday Island Affordable onsite accommodation available (no pets) Additional Remote living and relocation benefits may also apply through NFP salary packaging Pinangba services are inviting applications from experienced facility managers to join our Star of the Sea Elders Village. We value cultural knowledge and lived experience. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Pinangba is the Aboriginal and Torres Strait Islander service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships. Star of the Sea Elders Village sits high above the ocean on Thursday Island, where two wings of large rooms hug the cliffside, offering sweeping views of the sky above, the sea below, the coral reefs and the palm trees. Our residents are a vital part of the wider community and participate in cultural events such as the Coming of the Light Festival. Traditional culture and knowledge are respected and supported, with activities based on what is important to you, from basket weaving to traditional dancing, storytelling to music, hymns and songs. We take pride in empowering Elders in your day-to-day lives and improving health outcomes for Torres Strait Islander communities. We understand that we must care for not just the body, but the spirit and the whole community’s wellness. About the role: In this role prioritising cultural knowledge and community connection. You’ll work with your front-line team to provide outstanding care to residents, promoting a culture of values-based, person-centred care. Through your knowledge, you’ll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You’ll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programs. Working closely with your senior clinicians, you’ll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success. We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia. Role requirements: With a solid background in aged care, your leadership skills have seen you grow and develop similar sized services with a focus on quality and person-centred care. Your mentorship and coaching of frontline leaders have resulted in strong service performance, with sound quality outcomes and care governance. You’re confident tackling complex and conflicting priorities throughout your day, pooling your resources to meet deadlines. Bachelor of Nursing, or equivalent qualification OR solid experience in the management of a residential aged care or healthcare service Experience working with Aboriginal and Torres Strait Islander clients and communities Experience coordinating care provision within a large team Confidence to manage staff, conflict, pressures and competing priorities Ability to provide leadership, support and mentorship to other team members Satisfy the relevant probity checks required by legislation or organisational policy In accordance with requirements outlined by the ACQSC and / or the NDIS this role is considered as Key Personnel. You will be required to meet key suitability criteria and complete additional compliance measures. Aboriginal and Torres Strait Islander peoples strongly encouraged to apply Employee Benefits: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: Provide welcoming, safe & nurturing services for children Implement measures to prevent child abuse and neglect within our services Appropriately and immediately address child abuse and neglect if it does occur Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email reconciliation@ucareqld.com.au Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare. UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy. UnitingCare - Join us We invite you to Introduce Yourself to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together. Job Alerts for future opportunities Set up Job Alerts to view future opportunities. 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Responsibilities

Lead a multidisciplinary team to provide high-quality, person-centred care for residents at the Star of the Sea Elders Village. Ensure financial sustainability, regulatory compliance, and strong community engagement while overseeing property maintenance and lifestyle programs.