Residential Service Manager at UnitingCare Queensland

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Mentoring, Teamwork, Quality Care, Financial Management, Continuous Improvement, Conflict Management, Operational Services

Industry

Non-profit Organizations

Description

An integral part of our big-hearted BlueCare team, as a Residential Service Manager you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Residential Service Manager | BlueCare | Sunrise Beach Aged Care Employment Term: Permanent full-time opportunity Location: Sunrise Beach Aged Care Remuneration: Attractive industry salary package + Super + Not for Profit Salary Packaging + Penalties & Allowances Make a meaningful difference with BlueCare Are you a compassionate, experienced leader ready to make a meaningful impact in aged care? Are you seeking an opportunity to lead with purpose in a facility that redefines traditional aged care living? Sunrise Beach is now open, and we’re excited to offer a unique opportunity for a Residential Service Manager to join our team at our brand-new, 102-bed facility. At Sunrise Beach, we’re pioneering a fresh model of care that places residents’ well-being, independence, and personal choice at the heart of everything we do. Our small household model of care fosters a warm, community-focused environment where residents are empowered to live life on their terms. As Residential Service Manager, you’ll play a key role in shaping this innovative approach. You’ll lead a dedicated team, champion resident engagement, and help cultivate a vibrant, inclusive community where every individual feels valued and supported. If you're ready to lead with empathy, drive positive change, and be part of something truly special, we’d love to hear from you. About the role: As the Residential Service Manager, you will lead the delivery of our innovative Household Model of Care, fostering a culture that values individuality, wellbeing, and personal choice. You’ll mentor and inspire your frontline team, cultivating a strong sense of teamwork and community within a living environment designed to feel like home. Your leadership will ensure the highest standards of quality, compliance, and clinical care, meeting all regulatory requirements through best-practice approaches and robust audit processes. You’ll also drive financial sustainability by promoting community engagement to support occupancy, while overseeing property maintenance, hospitality services, and lifestyle programs. We’re seeking a like-minded leader who understands the importance of creating a vibrant, inclusive community for our residents. If you're passionate about building a dedicated team and delivering exceptional person-centred care, we’d love to hear from you. What Makes a Difference for Us You’re an experienced aged care leader with a strong track record in managing operational services of similar scale. Your focus on teamwork, quality, and person-centred care has driven high performance and sound care governance. You’re confident navigating complex and competing priorities, and skilled at mentoring frontline leaders to deliver consistent, high-quality outcomes. What You’ll Bring: Proven ability to lead, support, and mentor teams Relevant tertiary qualifications or equivalent experience in service delivery and quality Financial capability to manage and be accountable for an operational budget Strong understanding of continuous improvement and a flair for innovative thinking Experience coordinating care within large teams Confidence in managing conflict, pressure, and competing demands Desirable: Bachelor of Business or equivalent Bachelor of Nursing or equivalent Current AHPRA registration Experience and knowledge in Aged Care Funding Employee Benefits: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: Provide welcoming, safe & nurturing services for children Implement measures to prevent child abuse and neglect within our services Appropriately and immediately address child abuse and neglect if it does occur Diversity & Inclusion Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email reconciliation@ucareqld.com.au Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy. UnitingCare - Join us We invite you to Introduce Yourself to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together. Job Alerts for future opportunities Set up Job Alerts to view future opportunities. New users can click Create Account from the Sign-in screen.

Responsibilities

Lead the delivery of the Household Model of Care, ensuring high standards of quality and compliance. Mentor and inspire the frontline team to foster a vibrant, inclusive community for residents.