Residential Services Director at Hopewell Center, Inc.

Anderson, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership Skills, Supervisory Experience, Program Operations, Budgeting, Policy Implementation, Communication Skills, Interpersonal Skills, Confidentiality, Performance Management, Regulatory Compliance, Client Satisfaction, Crisis Management, Staff Training, Problem-Solving, Strategic Planning, Quality Services

Industry

Non-profit Organizations

Description

Company Description The dream of Hopewell Center began in the early 1950's when a group of parents sought services for their children and founded Peter Pan Preschool. The group incorporated in 1966 and officially adopted the name Hopewell Center in May 1983. As a private, not-for-profit agency, Hopewell has experienced rapid growth in services, personnel, and persons served. While originally focusing exclusively on persons with disabilities, Hopewell has expanded its services to families with infants and toddlers that are 'at-risk' due to developmental or socio-economic factors. Hopewell now has an array of facility and community-based opportunities, including family services, children's services, employment services, and residential services. Today, nearly 200 caring professionals provide person-centered services to over 500 individuals a year. Job Description Incumbent serves as Residential Services Director for the Hopewell Center, responsible for all residential programs, including group homes, supported living, and wellness coordination. DUTIES: Supervises and supports assigned staff through guidance, problem-solving, and review of work and reports; oversees personnel functions including hiring, training, evaluation, and corrective action. Ensures effective operation of Residential Services programs through oversight of admissions, resident care, and compliance with all regulations. Serves as administrator of group homes, meeting requirements for a QIDP. Assures implementation of all applicable standards and regulations for ICF/IDD Facilities. Leads program budgeting and financial oversight while conducting strategic planning and semi-annual evaluations to drive program growth and accountability. Provides strategic oversight of program operations to ensure quality services, regulatory compliance, and client satisfaction. Guides staff in program development, annual curriculum updates, and coordination of comprehensive client supports. Leads regulatory surveys and reviews, ensuring documentation accuracy, timely reporting, and corrective action. Oversees facility maintenance, repairs, and equipment needs to maintain safe, functional environments. Oversees procedures and resources are in place to ensure the continuity of health and safety for clients and staff during natural disasters, severe weather, or other emergencies, including communication and coordination of response efforts. Coordinates all activities of the Human Rights Committee, including member selection, meeting scheduling, agenda preparation, plan approvals, and documentation/minute maintenance in compliance with agency and regulatory standards. Oversees systems of internal control to ensure the integrity, accuracy and accountability of client finances, including timely processing of representative payee reports and coordination of internal and external reviews and financial reporting. Represents programs on the Hopewell Center Management Team, contributing to strategic planning, organizational initiatives, and community partnerships. Serves as an on-call consultant and performs related duties that advance agency goals and client well-being. Qualifications Meets Qualified Intellectual Disabilities Professional (QIDP) requirements, including a bachelor’s degree in a human services or related field and at least one year of direct experience supporting individuals with intellectual or developmental disabilities. Minimum five years of supervisory and management experience. Strong leadership skills with experience in hiring, training, evaluation, and performance management. Comprehensive knowledge of Medicaid, ICF/IDD, State Board of Health, OSHA, and related regulatory standards. Proven ability to oversee program operations, budgeting, and policy implementation. Excellent communication and interpersonal skills; demonstrates professionalism and sensitivity to diverse populations. Ability to maintain confidentiality and comply with all organizational policies and safety standards. Skilled at managing multiple priorities in fast-paced, occasionally high-pressure environments. Ability to provide leadership support outside of standard business hours, as necessary. Valid driver’s license with a safe driving record. Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Residential Services Director is responsible for overseeing all residential programs, ensuring effective operations, compliance with regulations, and quality services. This role includes supervising staff, managing budgets, and leading program development.