Residential Services Manager II at Volunteers of America - Greater New York, Inc.

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination Skills, Written Communication, Verbal Communication, Organizational Skills, Record Keeping, Computer Skills

Industry

Non-profit Organizations

Description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position… Position: Residential Services Manager II The Residential Services Manager II is responsible for day-to -day administrative functions of the program, front desk, fire safety and evacuation management. Pugsley Family Shelter is an emergency family shelter located in the Bronx for families experiencing homelessness. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services Location: Bronx, NY 10462 Minimum Qualifications: Bachelors’ degree and three years of relevant work experience. Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, computer skills. Residential Services Manager Principal Responsibilities: Manage day- to day- program services office functions (HR related items such payroll, order and process invoices for office supplies, vendors-related follow ups and internal department-related follow ups as required) Track, maintain and submit Tier II CAREs billing to the Business Office monthly (including occupancy and daily census) Manage Petty Cash, metro cards and reconciliations. Maintain master inventory. Handle confidential and non-routine information and explain procedures. Manage front desk staff, operations, and schedule to ensure 24-hour coverage 7 days a week. Ensure proper documentation of client admission, reporting of vacancies to DHS vacancy unit, client arrival and departure procedures. Manage client incidents, notifications and ensure all incidents are entered in CAREs database and AWARDs. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Responsibilities

The Residential Services Manager II is responsible for day-to-day administrative functions of the program, including managing front desk operations and fire safety. This role involves overseeing client admissions, incident management, and maintaining accurate records.