RESIDENTIAL TEAM LEADER — SINGLE-HOUSE LEADERSHIP

Location: Wollongong and Illawarra region
Type: Full-time (with on-call)
Reports to: House Coordinator
Bring your disability support leadership to a role where you can focus on doing one home exceptionally well. Perfect step-up for an experienced Support Worker ready to move into team management—you’ll get coaching, structure, and ownership of one house to build your leadership craft.

• Own participant documentation — keep risk assessments and participant profiles current, accurate, and actioned.
• Be the on-call lead — provide guidance and decision-making for urgent issues.
• Coordinate client care — liaise with healthcare providers and allied health; book and follow up on appointments; communicate changes to the team.
• Run team meetings — set agendas, track actions, and maintain momentum.
• Manage support workers — conduct regular informals and check-ins, coach performance, and uphold practice standards.
• Handle leave & admin — process leave requests, approve timesheets, and keep records tidy.
• Keep the house humming — oversee house maintenance and escalate repairs promptly.
• Recruit & onboard — manage new hires, schedule buddy shifts, and ensure a confident handover to the roster.
• Capture the work — complete meeting minutes for all stakeholder meetings and circulate actions.
• Build safe, reliable coverage — lead rostering to ensure skill-matched, person-centred shifts.