Residential Treatment Specialist I & II at The Centers

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

25.71

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trauma-Informed Care, Crisis Intervention, De-escalation Techniques, Youth Supervision, Peer Coaching, Behavioral Health, Case Documentation, Patient Transportation, Mentoring, Therapeutic Communication

Industry

Non-profit Organizations

Description

Residential Treatment Specialist I & II Shifts Available: 1st / 2nd / 3rd (shift assigned based on program needs) At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve. Who We Are The Centers' H.O.P.E. Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. Our team is driven by compassion, consistency, and a shared belief that every youth deserves a stable, nurturing environment in which to heal and grow. About the Role We are seeking an experienced and skilled Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu. If you are someone who leads by example, thrives in a dynamic environment, and is passionate about making a difference in the lives of young people, we want to hear from you. What You'll Do Provide consistent, trauma-informed supervision and care to youth across all daily living routines Apply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalation Exercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectations Mentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis response Assist youth with physical needs including hygiene, nutrition, and personal organization Integrate individual treatment plans and program policies into all care decisions Accurately document and report youth behavior, incidents, and any changes in health or disposition Participate in and help facilitate recreational, educational, and skill-building activities with residents Serve as a positive role model and active contributor to the treatment team Provide client transportation as needed Attend all required trainings, team meetings, and treatment conferences Qualifications Education High school diploma or GED required Associate degree or active enrollment in a related Bachelor's degree program may substitute for experience Experience Minimum 1 year of experience in a residential or behavioral health setting required; 2 years preferred Licensing & Compliance Valid Ohio driver's license with an acceptable driving record preferred Must pass all required post-offer background checks Current TB screening showing no signs or symptoms of tuberculosis required prior to start date Required Trainings The following certifications must be completed within 30 days of hire: Therapeutic Crisis Intervention (TCI) Basic Life Support (BLS) Trauma-Informed Care Youth Engagement The following trainings must be completed within the first 6 months: Mental Health First Aid Advanced De-Escalation Peer Mentoring Training Physical Requirements Ability to lift and carry up to 50 lbs safely Ability to remain on your feet for extended periods throughout the shift Ability to respond quickly during crisis situations Ability to perform approved physical safety interventions in accordance with TCI training Working Conditions Smoke-free work environment Schedule includes evenings, weekends, and holidays Work involves exposure to crisis intervention, physical safety interventions, loud noises, and stressful situations Mandatory overtime may be required to ensure the safety, supervision, and care of residents Why H.O.P.E. Campus? At The Centers' H.O.P.E. Campus, you won't just have a job — you'll have a purpose. You'll be part of a team that shows up every day to provide stability, safety, and hope to young people who need it most. We invest in our staff through training, mentorship, and a culture built on trauma-informed principles. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

Provide trauma-informed supervision and direct care to youth in a residential setting, ensuring safety and emotional growth. Mentor entry-level staff and implement individual treatment plans while documenting resident behavior and health.