GENERAL INFORMATION

Salary
£26,475 - £31,650
Working Pattern
Full Time, Part Time, Flexible Working
Vacancy Approach
External
Location
Gateshead, Middlesbrough, Sunderland
Region
North East
Closing Date
10-Sep-2025
Business Unit
NPS North East Public Protection (2021)
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
4451

DESCRIPTIONS & REQUIREMENTS

Job description
Band 3 Residential Workers work either full time or part time (0.5FTE) to a fixed rota pattern, or part time to a flexible working pattern of annualised hours (up to 1250 hours annually).
This role has no working from home element. The rota pattern is fixed on a 24hr basis, shifts are currently: Dayshift 12.25hrs (8am-8.15pm) and Nighshift 12.5hrs (8pm-8.30am). Shifts include weekdays, weekends and all public and bank holidays.
Our immediate vacancies are:

SUMMARY

The job holder will assist in the well-being and supervision of residents, maintaining discipline, adnce to AP rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

ESSENTIAL EXPERIENCE

• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.

TECHNICAL REQUIREMENTS

• Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification, or relevant work experience with the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
• IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.

JOB DESCRIPTION ATTACHMENT

• 
  PS-JES-0049-Pay-Band-3-Approved-Premises-Residential-Worker-v6.0.pdf (Job Description Attachment)

EXPERIENCE

We will assess your experience for this role via the following methods
Statement of Suitability
Evidence of Experience
Statement of Suitability

The job holder will be required to carry out the following responsibilities, activities and duties:

• Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.
• Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.
• Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure ad
• nce to their risk management plans and general wellbeing.
• Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.
• Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
• Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
• Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.
• Facilitate the function of the AP as a first/emergency point of contact out of hours.
• Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
• Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.
• Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
• Undertake pre-arranged or initiate room searches based on concerns around risk.
• Pack up residents’ possessions as directed.
• Set up and /or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.
• Supervise residents’ meals.
• Undertake effective induction of residents.
• Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.To carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and t
• fore increase in risk.
• Undertake First Aid if a resident is injured or self-harms.
• Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.
• Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
• Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
• To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh.