Resilience Coordinator at Fiserv Inc
Omaha, NE 68110, USA -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

0.0

Posted On

17 Jun, 25

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Responsibilities
  • Assess the current state of Disaster Recovery and Business Continuity processes across print and plastics facilities, ensuring comprehensive evaluations and identifying critical improvement areas.
  • Collaborate with site leaders and functional owners to gather necessary information, uncover undocumented dependencies, and identify gaps or inconsistencies in recovery strategies to enhance overall recovery readiness.
  • Develop and implement scalable and sustainable Disaster Recovery plans where they are missing or insufficient, ensuring alignment with enterprise standards and regulatory requirements for robust and compliant recovery frameworks.
  • Facilitate regular Disaster Recovery exercises, tabletop tests, and recovery simulations to validate preparedness, uncover deficiencies, and drive continuous improvement across all recovery processes.
  • Ensure that site-specific Disaster Recovery documentation—including runbooks, contact lists, critical dependencies, and restoration steps—is meticulously accurate, consistently up to date, and easily executable under pressure.
  • Coordinate with enterprise risk and continuity teams to maintain alignment with broader Fiserv continuity strategies and meet audit requirements, providing seamless integration across all recovery efforts.
  • Track recovery metrics, risk items, and remediation plans, delivering regular and actionable reporting to leadership and stakeholders to ensure transparency and drive ongoing recovery enhancements.
  • Act as a central point of contact during actual disruption events, coordinating the execution of recovery steps meticulously and documenting outcomes thoroughly for post-incident reviews.
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