Resolution Coordinator at Pear Tree Recruitment
Bath, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

26000.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Investments, Communication Skills, Financial Services

Industry

Financial Services

Description

REMEDIATION ADMINISTRATOR

  • Bath/hybrid after training (2 days working from home)
  • 12-month fixed term contract (possibility of extension)
  • Monday-Friday 40 hours per week
    Join our client’s growing team as a Remediation Administrator!
    In this role, you’ll be utilising your financial services skills to ensure exceptional service is delivered by the operational teams. In addition, you will be dealing with a range of complaints and taking corrective action in a professional manner to ensure successful resolution.

QUALIFICATIONS AND EXPERIENCE:

  • Previous experience in financial services is essential
  • An understanding of investments and investment products
  • Excellent communication skills, both written and verbal
  • Strong organisational abilities with keen attention to detail
    Get in touch or apply today if the above sounds like the next challenge for you!
    Job Types: Full-time, Fixed term contract
    Contract length: 12 months
    Pay: £25,000.00-£26,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Private medical insurance
  • Work from home

Work Location: In perso

Responsibilities
  • Supporting queries, complaints and requests from Financial Adviser firms
  • Ensuring complaint resolution and corrective actions are taken quickly and efficiently
  • Providing exceptional service in line with expected standards
  • Processing new investments and providing administrative support
  • Building strong and long-lasting client relationships
    In return, you’ll receive a competitive salary with excellent benefits such as a performance-related bonus, 25 days holiday, private medical insurance, and more!
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