LA COSTA RESORT AND SPA

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa’s acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.
Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.
Job Description:
The Resort Manager will serve as a key leader of the executive team for the Omni La Costa Resort & Spa. Reporting directly to the Managing Director will help lead operations responsible for creating memorable experiences for guests in keeping with Omni’s high standards and award-winning service.

Responsibilities:

• Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year
• Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met
• Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed
• Conduct daily reviews of Food & Beverage, Rooms, Engineering, Events and Activities, Spa and Retail operations with department leaders
• Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers
• Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers
• Ensure high guest service standards in keeping with a luxury resort operation
• Drive a strong culture of associate engagement
• Recommend programs for the motivation and development of staff
• Direct property operations in General Manager’s absence

Qualifications:

• Minimum of seven years of hotel management experience in a luxury hotel/resort environment
• College degree in business, hotel & restaurant management or equivalent preferred
• Demonstrated results oriented management skills with a proven track record in mentoring and leading a successful team
• Ability to budget and forecast productivities and direct expenses with strong financial acumen
• Ability to establish and maintain relationships with vendors, community and organizations
• Excellent technical skills; must be detail oriented, extremely organized and punctual
• Ability to work under pressure
• Ability to work independently and within a team environment
• Flexible schedule to include weekends and holidays

LANGUAGE SKILLS

Ability communicate effectively and professionally with associates, guests, leaders and other stakeholders.

• Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year
• Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met
• Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed
• Conduct daily reviews of Food & Beverage, Rooms, Engineering, Events and Activities, Spa and Retail operations with department leaders
• Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers
• Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers
• Ensure high guest service standards in keeping with a luxury resort operation
• Drive a strong culture of associate engagement
• Recommend programs for the motivation and development of staff
• Direct property operations in General Manager’s absenc