Resort Receptionist at Beekman Group
CD, KwaZulu-Natal, South Africa -
Full Time


Start Date

Immediate

Expiry Date

28 Apr, 25

Salary

0.0

Posted On

29 Jan, 25

Experience

2 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Property Management Systems, Communication Skills, Working Experience, Excel

Industry

Hospitality

Description

Key Performance Areas: Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures. Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem-solving tasks.

Position Requirements:

  • Matric
  • 2 years’ experience in a similar position
  • Computer literacy skills including Excel & Word
  • Working experience of Property Management systems
  • Excellent guest relation skills and the ability to resolve complaints & problems
  • Own transport
  • Valid code B driver’s license will be an advantage
  • Single accommodation is provided

Person Requirements:

  • Ability to work under pressure
  • Good interpersonal & communication skills
  • Patience
  • Prepared to work on weekends, public holidays, late evenings and call outs

Only short-listed candidates will be contacted.
Ref # 26/0

Responsibilities

Please refer the Job description for details

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