Resort Services Operator at Westgate Resorts

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

16.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Friendly Service, Positive Attitude, Hospitality, Phone Routing System, Call Answering, Message Taking, Fax Handling, Mail Distribution, Schedule Flexibility, Call Center Experience

Industry

Hospitality

Description

Company Description The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description As a Resort Services Operator, you will: Provide friendly, positive, and hospitable service to our in-house guests Answer calls using the phone routing system Route calls and take messages for the appropriate departments Ensure faxes and mail is distributed and handled correctly Qualifications Job Requirements: Must have schedule flexibility; Nights, Weekends, and Holidays Call center experience preferred. Additional Information Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 45203-WG Lakes Resort and Spa Career Site Category: Customer Service Compensation: USD16 - USD16 - hourly

Responsibilities

The Resort Services Operator is responsible for providing friendly, positive, and hospitable service to in-house guests. This includes answering calls using the phone routing system, routing calls, taking messages, and ensuring faxes and mail are handled correctly.