OVERVIEW

People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.

SAFETY, SECURITY, WELLBEING AND COMPLIANCE:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.

ROLE PURPOSE

The Resource Allocation Manager delivers the Allocation, training and resource administration functions. Is responsible for pre-allocation and recording actuals in the LGW resource allocation tools. Providing the resource management function, you will be responsible for monitoring and forecasting the day-to-day resourcing for the operation. You will ensure staffing levels are sufficient to meet the contractual service level agreements of our customers, as well as ensuring we remain within budget constraints. In addition, you will also provide administrative support to ensure “actuals” are recorded accurately in the resource plan and support the Resource Allocator to perform their duties.

WHAT YOU WILL BE DOING

• Responsible for providing the operational team with adequate resource to deliver our service level agreements.
• Responsible for the forward managing allocation of staffing resource levels to ensure a seamless product is deliverable.
• Responsible for maintaining the accuracy of staff roster to include but not limited to overtime, shift swaps, absences and re-rosters as required.
• Identify additional daily hours required and notify the operation of the requirement, administer these hours once authorised.
• Ensure roster adheres to Working Time Directive.
  Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information