DIMENSIONS

• Budget: Work towards an agreed Gross Margin target by ensuring optimal resource utilisation and timely project starts.
• Headcount: N/A
• Resource complexity and nature of work teams: Work with both TPXimpact teams and our associate network. Coordinate resource planning across multi-disciplinary delivery teams, drawing from both permanent TPXimpact employee capacity and a flexible associate network. The work involves managing short and medium term capacity across simultaneous projects with varying scopes, durations, and technical requirements. You’ll ensure the right people are matched to the right projects to deliver value and meet client needs.
• Problem solving responsibility and complexity: Solving resourcing clashes You’ll be responsible for proactively identifying and resolving resourcing conflicts, such as overlapping statements of work, limited specialist availability, or changes in project timelines.
• Change management requirements: You will play a role in managing change of project scope - this will involve adapting resourcing plans quickly to help teams adjust.
• Internal / External interactions: Build relationships with our internal staff, stakeholders and our associate networks. Depending on the account, this will also include building client relationships.
• Strategic timeframe working towards: Ensure projects are resourced efficiently to ensure they can start on time with the right skills and sufficient capacity over the short to medium term. This directly impacts the company’s ability to initiate projects and recognise revenue as planned.

CRAFT

Excellence: Strive for excellence in resource management practices, continuously seeking to improve processes and outcomes.
Attention to Detail: Demonstrate meticulous attention to detail in planning and managing resources to ensure high-quality project delivery.
Skill Development: Encourage and support the development of skills and expertise within the team, fostering a culture of continuous learning and improvement.

ABOUT THE ROLE

Job level: 8
We are looking for a dynamic and problem solving Resource & Associate Manager to join our Resourcing team and work collaboratively across the TPX Consulting team. Your core responsibility will be to manage a number of accounts from a resourcing perspective, working alongside the project lead and other capability Heads Of to ensure the right team is allocated to new and live pieces of work as well as planning for future work.
This role also requires you to grow and nurture our community of associates, to build a strong and successful team for our project delivery. A key focus will be the successful implementation and ongoing management of our Professional Services Automation (PSA) project, leveraging it to optimise resource allocation and financial performance.
This position sits within the Resourcing Team and reports directly to the Head of Resourcing & Operations.

Responsibilities

• Assigning available employees to projects in accordance with their skill sets, previous experience and availability, with a strong focus on ensuring project readiness for on-time starts.
• Working actively to optimise overall utilisation within the consultancy division, reporting on any issues and supporting on any remediation, directly contributing to the efficient recognition of project revenue.
• Build and maintain key internal stakeholder relationships for project requirements and act as one of the key points of contact. Understand what is required and when, keep abreast of future requirements and pipeline resources accordingly, ensuring a proactive approach to resourcing that supports financial objectives.
• Project Resourcing - working in close collaboration with our Delivery teams and internal stakeholders to create and shape project teams, ensuring timely staffing that drives project initiation and revenue milestones.
• With a clear brief of what is needed, find the appropriate resource from a variety of sources. Use TPX’s network of associates and when appropriate, work collaboratively with the Group recruitment team and PSL agencies for external resources.
• Manage resource conflicts with a clear understanding of the impact on project timelines and revenue recognition
• Own, grow and nurture our community of associates; build and maintain a strong pipeline of associates.
• Establish/manage the deployable skills database, capturing relevant skills and capabilities, experience and delivery as well as availability and project history. This database will be instrumental in supporting the PSA project and improving resourcing efficiency.
• Recruitment agency liaison (where appropriate) + PSL management. Key point of contact
• Actively participate in the implementation and ongoing optimisation of the PSA project, ensuring its successful adoption and integration into daily resourcing operations.

PURPOSE

Vision Alignment: Ensure that resource allocation and management decisions align with the overall purpose and goals of the consultancy.
Client Focus: Demonstrate a commitment to understanding and meeting client needs, ensuring that resources are deployed to deliver meaningful impact.
Motivation and Inspiration: Inspire team members by communicating the purpose behind projects and how their contributions make a difference.

ACCOUNTABILITY

Ownership: Take responsibility for resource management decisions and their outcomes, ensuring transparency and integrity in all actions.
Reliability: Be dependable in delivering on commitments, ensuring that projects are staffed appropriately and on time.
Performance Monitoring: Implement systems to track and report on resource utilisation and project progress, holding oneself and others accountable for results.