Resource Co-ordinator at Silverchain

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

39.55

Posted On

02 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Literacy, Communication Skills, Attention to Detail, Rostering Experience, Scheduling, Time Management, Interpersonal Skills, Empathy

Industry

Hospitals and Health Care

Description

Short Description Full-Time Permanent Roles Hybrid role working across Osborne Park (Or Maddington) and from home $39.55 per hour plus super The opportunity We have two great opportunities for a full-time Resource Coordinator to join team in Osborne Park or Maddington Role 1. Working 08:00am - 4:00pm Monday to Friday . Based at either office you will work two days per week in the office and the other three days from home. The first 4 - 8 weeks of this role will be training at the office before becoming a hybrid working role. Role 2. Reliever role. Working Sunday to Thursday. Sunday shift is set at 9am - 5pm. Monday to Thursday you will need to be available for shifts between 6am - 5pm. Based at either office you will work two days per week in the office and the other three days from home. The first 4 - 8 weeks of this role will be training at the office before becoming a hybrid working role. Key Responsibilities In this role, you will be responsible for efficient rostering of our direct care providers to ensure continuous high-quality service reaches all our valued clients. Reporting directly to the Resource Coordinator Team Leader, you will maintain open lines of communication with your immediate team and stakeholders to stay up-to-date on resource allocation and how it impacts service delivery. Key tasks include but not limited to: Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients. Analyse provider availability and rounds allocated to ensure most efficient use of resources. Monitor, manage and action notifications received from providers. Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance. Process planned and unplanned leave including holiday period leave. Verify and follow-up discrepancies in direct care providers' timesheets as well as authorisation Provide administration support to the Line Manager and team as delegated. Support and implement continuous improvement of business processes. Reporting About you The ideal candidate for this position has excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You will also meet the following criteria: Previous experience in a rostering/scheduling position is essential to this role Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region Excellent communication (written, verbal & listening) and interpersonal skills Ability to autonomously manage time and organise workload An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues Benefits $39.55 per hour + super Provided with a mobile phone for work purposes. 17.5% annual leave loading and excess leave cash out options 4 weeks Annual Leave per year, with ability to purchase up to 4 weeks additional leave per year. Paid parental leave provisions. Discounts from several retailers, health insurance & fitness providers etc. incl. HBF, Medibank and NIB. Social club discounts - cheaper tickets to events & attractions incl. theatre shows, Zoo, Aqwa, Scitech, Adventure World and more Several recognition and education support programs available. Referral Scheme – receive $250 e-voucher, for each friend or family member you refer, who commences work with Silverchain. How to apply To submit your application, click ‘Apply’.

Responsibilities

The Resource Coordinator is responsible for efficient rostering of direct care providers to ensure high-quality service delivery. This includes scheduling, monitoring provider availability, and maintaining data integrity within management systems.